" Very haphazard room layout. Sprawling building and room numbering makes little sense. Not properly explained at check in, and despite asking for an easy to get to room I had to take two lifts and steps with a heavy case. When I asked for help with my case in checkout I was told ‘we don’t have a bell service’. A technician kindly helped me."
"Staff were more than helpful. Room was spacious and lovely & quiet at night time. Availed of room service and food was enjoyable. Def recommend this place to anyone visiting Antwerp"