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"The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude. "

"It was great "

"The staff was very nice and offered recommendations when checking in. The room was very clean, they also provided a hair dryer. Breakfast started at 6:30am, I thought the food was great. The location is very close to the train station by taxi, maybe a 20-25 minutes if walking. When leaving you can ask the front desk to call a taxi for you. I would definitely stay here again. "

"5 star for great service and clean, spacious rooms. 9 min walk to T2 trams to Florence city."

"This place is absokutely awesome in wvery way!"

"Liked the service of the staff. Breakfast and dining options were really good. Stay was very pleasant and comfortable. "

"Good value and location just a few blocks from the T2 city rail transport station."

"It was strange to check in to the Mirage Hotel and then be driven to the Nil hotel about 10 minutes away. But the NIL Hotel was great. "