Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Reviews of Residence Inn by Marriott Clearwater Beach

3 out of 5
Residence Inn by Marriott Clearwater Beach
309 Coronado Drive, Clearwater Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 961 reviews" "
Rating 8 - Good. 219 out of 961 reviews" "
Rating 6 - Okay. 83 out of 961 reviews" "
Rating 4 - Poor. 46 out of 961 reviews" "
Rating 2 - Terrible. 38 out of 961 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

George

Travelled with partner
Disliked: Cleanliness
Positives: Location, breakfast, parking Negatives: Cleanliness, housekeeping
Stayed 4 nights in May 2024
Response from General Manager on 25 May 2024
Dear George, Thank you for evaluating your recent stay with us. We are pleased to know that you found our location convenient and enjoyed our breakfast offerings. Additionally, we are glad our parking facilities accommodated your needs. However, we apologize for any issues you encountered with cleanliness and housekeeping. Please rest assured that your concerns will be addressed with our team to ensure that we consistently uphold the highest standards of cleanliness throughout the hotel. We value your input as it helps us to continuously improve our guest satisfaction. We hope for the opportunity to welcome you back for an enhanced stay in the future.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Jose Luis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and all the staff was great ! They all had smiles on their face and were actively looking for ways to help
Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from General Manager on 24 May 2024
Dear Jessica, We are delighted you enjoyed your stay at Residence Inn Clearwater Beach. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Chris HammonsGeneral Manager

8/10 Good

josephine

Travelled with partner
Liked: Amenities
Good breakfast, staff are friendly.
Stayed 4 nights in May 2024
Response from General Manager on 21 May 2024
Dear Josephine, Thank you for choosing Residence Inn Clearwater Beach and for your terrific review. Thank you for your kind words about our breakfast offerings and our exceptional team members. We're delighted that we were able to contribute to you with a fulfilling visit. It was our utmost pleasure having you as our guest, and we hope to welcome you back in the future.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Alin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the beach with view at the bay.
Stayed 2 nights in May 2024
Response from Chris on 23 May 2024
Greetings, Thank you so much for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay "by the beach with a view at the bay." Our team works hard to ensure that all our guests have a memorable experience, and it's wonderful to know that our location contributed to your enjoyment. We value your input and look forward to welcoming you back for another relaxing stay by the bay.Sincerely, Chris

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location , helpful staff, clean, comfy beds. I would recommend this hotel to my family and friends!!
Stayed 4 nights in May 2024
Response from General Manager on 20 May 2024
Dear Elisha, Thank you for choosing Residence Inn Clearwater Beach and for your fantastic comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations, convenient location, and the service provided by our attentive staff. Thank you once more for recommending us to our future guests, and we look forward to seeing you again soon. Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Phillip, Canton

Awesome all the way around
Stayed 1 night in May 2024
Response from Chris on 23 May 2024
Greetings, Thank you for your fantastic review! We're thrilled to hear that you found your experience with us "awesome all the way around."Your kind words are greatly appreciated and motivate our team to continue delivering exceptional service. If there's anything specific you enjoyed the most or any suggestions you have for us, we'd love to hear them.We look forward to welcoming you back for another awesome stay!Sincerely, Chris

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!!! Great location to beach, shopping and restaurants!!
Stayed 2 nights in May 2024
Response from General Manager on 16 May 2024
Dear Debra, Thank you for leaving such a generous review about your stay at Residence Inn Clearwater Beach. We are pleased to know that our location was perfect for your needs during your recent visit to Florida. We are also glad that you enjoyed our fresh and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Chris HammonsGeneral Manager

6/10 Okay

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and beach access. Definitely not quiet. It’s across from a bar w live music. No option other than to use valet.
Stayed 2 nights in May 2024
Response from Chris on 14 May 2024
Greetings, It sounds like the hotel's location and beach access were highlights of your stay! However, I understand that the live music from the nearby bar and the mandatory valet parking might have impacted your experience, especially if you were seeking a quieter atmosphere or more flexibility with parking. If there's anything else you'd like to share about your stay or if you have any other concerns, feel free to let me know. Your feedback is valuable!Sincerely, Chris

10/10 Excellent

Chase

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great facility with nice big rooms, lots of space. It's close to the dining in Clearwater, the beach was nice. The pool area was well maintained and nice. The food in the hotel was good too. It was a great stay!
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Chase, Thank you for choosing Residence Inn Clearwater Beach and for your wonderful comments about our hotel. We are glad that we exceeded all of your expectations and that you loved our spacious accommodations. We are also delighted to know that you enjoyed our delicious food, proximity to restaurants, and the excellent hospitality provided by your devoted staff. It was our pleasure accommodating you, and we look forward to seeing you again soon.Sincerely,Chris HammonsGeneral Manager

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!!
Stayed 2 nights in May 2024
Response from Chris on 14 May 2024
Greetings, It's fantastic to hear that you had a positive experience with the staff! If there's anything specific you'd like to highlight about their service or if you have any questions or requests for your next visit, feel free to share. Your satisfaction is important, and I'm here to assist however I can!Sincerely, Chris

8/10 Good

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in May 2024
Response from General Manager on 12 May 2024
Dear Nataliya, We are thrilled you had an excellent stay at Residence Inn Clearwater Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Chris HammonsGeneral Manager

6/10 Okay

orland

Stayed 3 nights in May 2024
Response from General Manager on 7 May 2024
Dear Orland, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Chris HammonsGeneral Manager

2/10 Terrible

Suela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Suela, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Carol Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trish the manager was very nice and helpful. We looked forward to seeing her smiling face every day. The in was within walking distance to everything. We would definitely stay here again.
Stayed 6 nights in Apr 2024
Response from Chris on 14 May 2024
Greetings, It sounds like Trish made quite an impression with her warmth and helpfulness! Having a manager like her can really enhance the overall experience. And being within walking distance to everything must have made exploring the area incredibly convenient. I'm glad to hear you had such a positive stay and that you'd consider returning in the future. If there's anything else you need or if you have any questions about your next stay, don't hesitate to let me know!Sincerely, Chris

2/10 Terrible

Nouha

We had horrible nights at the hotel. Could not sleep. Heavy metal concert was on going past midnight. I complained to the front desk and was told that all the suites were on the Coco bar side. I had to call the police for the music to stop. Expedia rating is overrated.
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Nouha, Thank you for taking the time to review your stay with us. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We strive to provide exceptional service to each and every guest; therefore, we regret not meeting your expectations. We appreciate your patience and hope you will give us another chance to show you the hospitality you deserve on your next visit to Florida.Sincerely,Chris HammonsGeneral Manager

8/10 Good

Rami

Stayed 3 nights in Apr 2024
Response from General Manager on 17 May 2024
Dear Rami, Thank you for choosing Residence Inn Clearwater Beach and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chris Hammons,General Manager

8/10 Good

Shu Kee Vincy

Stayed 4 nights in Apr 2024
Response from Chris on 14 May 2024
Greetings, Thank you for the review. We hope to welcome you back soon.Sincerely, Chris

6/10 Okay

kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sad furniture in room that is broken down, tattered and stained!
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Kim, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of your room. Your feedback is invaluable, and we will relay this to the appropriate individuals. We hope we can welcome you back on a future date.Sincerely,Chris Hammons,General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and extremely friendly staff. Staff was always happy to assist and would always greet you every time they saw you. Room was clean, housekeeping was happy to accommodate of you had any special requests. Only a short three to five minute walk to the beach depending on the route you took. Five minute walk from the hotel Pier 60.
Stayed 15 nights in Mar 2024
Response from Chris on 14 May 2024
Greetings, Thank you for sharing your experience! It's wonderful to hear that you enjoyed your stay and found the hotel to be welcoming with its friendly staff. The cleanliness and attentiveness of the housekeeping team are crucial for a comfortable stay, and I'm glad they were able to accommodate any special requests you had. Being just a short walk from both the beach and Pier 60 must have made exploring the area very convenient. If you ever plan to return or need further assistance, feel free to reach out!Sincerely, Chris

8/10 Good

Dennis

C
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Dennis, On behalf of our team at Residence Inn Clearwater Beach, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate your rating for our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Ronald

Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Ronald, We are thrilled you had an excellent stay at Residence Inn Clearwater Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Eimiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chris on 14 May 2024
Greetings, Thank you for the review!Sincerely, Chris

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Chris on 14 May 2024
Greetings, I'm delighted to hear you had a great stay! If there's anything specific that made it stand out or if you'd like recommendations for future visits, just let me know. Your satisfaction is my priority.Sincerely, Chris

6/10 Okay

Sameer

Travelled with family
Guest has to pay for the parking for no reason.
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Sameer, Thank you for taking the time to review your stay with us. We regret the disappointment regarding the parking charges and the inconvenience caused. These fees are listed on our website, and we will share your comments appropriately. We appreciate your patience and hope you will revisit us in the near future.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property only drawback is if in the gulf view rooms have Coco’s club below and plays live music until Midnight.
Stayed 4 nights in Apr 2024
Response from Chris on 14 May 2024
Greetings, It sounds like you had a mostly wonderful experience at the property! I understand that live music until midnight might not be everyone's cup of tea, especially for those seeking a quieter evening. We hope to welcome you back on your future travels to Clearwater Beach.Sincerely, Chris

8/10 Good

Michael Farag

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, almost pleasant , except I was made to wait for check in . I opted to extend my stay for another night and charged an outrageous fee which was ridiculous.. Expedia wasn’t that much better. I wasn’t told about the parking situation which the car had to be valet’ed for the entire stay .
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Mr. Farag, Thank you for being our guest at Residence Inn Clearwater Beach and for your kind feedback. We are pleased to know that your overall stay was satisfying. However, it is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure this is not repeated. We are also sorry for the concerns you had with the charge for an additional night. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. We feel we offer a great value for our guests with our great location, service, and amenities; therefore, we regret not meeting your expectations. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely,Chris HammonsGeneral Manager

6/10 Okay

dario

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Dairo, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Carie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff here were so friendly and helpful! Loved the complimentary breakfast as well. Short walk to the beach and near shopping, restaurants etc. Would recommend this location!
Stayed 6 nights in Mar 2024
Response from Chris on 1 Apr 2024
Greetings, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff friendly and helpful. It's wonderful to know that you appreciated the complimentary breakfast and our convenient location near the beach, shopping, and restaurants. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon.Sincerely, Chris

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it very much. Even if we could only stay for a day
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Susan, Thank you for choosing Residence Inn Clearwater Beach for your overnight stay. We are pleased to know that you enjoyed every aspect of your visit. We are particularly glad that you loved our beautiful property and great hospitality. We appreciate your business and look forward to welcoming you back soon.Sincerely,Chris HammonsGeneral Manager

8/10 Good

Elena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy place
Stayed 1 night in Mar 2024
Response from Chris on 1 Apr 2024
Greetings, Thank you for your review! We're delighted to hear that you found our place cozy. Creating a warm and inviting atmosphere for our guests is always our top priority. We hope to welcome you back soon for another cozy experience!Thank you, Chris

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is $$
Stayed 7 nights in Jan 2024
Response from General Manager on 23 Mar 2024
Dear Robert, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay as well as our parking facilities. It was our pleasure hosting you at Residence Inn Clearwater Beach; we hope to see you again soon. Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Darline Walters

Stayed 4 nights in Mar 2024
Response from General Manager on 9 Apr 2024
Dear Ms. Walters, We are pleased to receive your generous rating for Residence Inn Clearwater Beach. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Chris HammonsGeneral Manager

8/10 Good

Brandon Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shower had rust stains on the wall and wallpaper was coming off the wall. It was clean but I expected a little better
Stayed 3 nights in Mar 2024
Response from Chris on 18 Mar 2024
Greetings, I'm sorry to hear about the issues you encountered with the shower and wallpaper during your stay. Rust stains and peeling wallpaper can certainly detract from the overall experience, despite the cleanliness of the room. It's understandable to have expected better maintenance standards. Your feedback is valuable and we will address these issues right away. We hope to welcome you back on your future trips to Clearwater Beach.Sincerely, Chris

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Jane, Thank you for sharing your comments regarding your stay at Residence Inn Clearwater Beach. We are glad you enjoyed our convenient location. It was our pleasure having you as our guest, and we hope to see you again soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Stephanie Marie

Stayed 4 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Ms. Marie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Residence Inn Clearwater Beach, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Chris HammonsGeneral Manager

6/10 Okay

Kerilee, Duncan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s our own fault for booking here during spring break but very kindly, the staff moved us to a quiet section of the building. We were here for spring ball so next time we will drive here to visit and stay in Dunedin instead.
Stayed 5 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Kerilee, Thank you for choosing us for your visit to Clearwater Beach. We hope you will accept our apologies for any inconvenience you experienced due to visiting during our peak season and we appreciate you allowing us to resolve this while you were here. Thank you for your patience, and we hope you will reconsider and stay with us again, as we would like to provide you with the seamless visit you deserve. Sincerely,Chris HammonsGeneral Manager

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like others have said, there is a loud bar under the hotel which makes it hard to sleep. I knew this when booking as I read reviews and figured out family would be ok…but it was a lot louder than I imagined it would be. My husband & I slept ok—the kids took a long time to get to sleep. I def wouldn’t stay here if you need quiet to sleep. Apart from that, the hotel is very clean, spacious & the breakfast was amazing. I loved that they even had cold brew coffee along with the normal. We would prob stay here when it’s not spring break time—so possibly a little quieter as it wasn’t just the music that was loud but also the screaming drunk people lol.
Stayed 1 night in Mar 2024
Response from Chris on 18 Mar 2024
Greetings, It sounds like you had a bit of a mixed experience with your stay due to the noise from the bar below the hotel. It's unfortunate that the noise level exceeded your expectations and made it difficult for your kids to sleep, especially during spring break when it might be particularly noisy. However, it's great to hear that you found the hotel to be clean, spacious, and enjoyed the amazing breakfast selection, including the cold brew coffee. Thank you for sharing your feedback, and if you have any further questions or concerns, feel free to let me know.Sincerely, Chris

8/10 Good

Haley

Travelled with family, Travelled with group
Great location.
Stayed 3 nights in Mar 2024
Response from Chris on 18 Mar 2024
Greetings, It's wonderful to hear that you found the location to be great! A convenient location can really enhance a stay and make it easier to explore and enjoy the surrounding area. Hopefully, the prime location added to the overall positive experience of your stay. If there's anything else you'd like to share about your experience or if you have any questions, feel free to let me know!Sincerely, Chris

6/10 Okay

Lisa, Chicago

Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Lisa, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Chris HammonsGeneral Manager

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street side rooms are over a restaurant/bar with live music. Very loud until about midnight. Otherwise a great stay. Would stay here again but request room on opposite side.
Stayed 2 nights in Feb 2024
Response from Chris on 5 Mar 2024
Greetings, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall, despite the noise from the restaurant/bar with live music. Your feedback is valuable, and we appreciate your understanding. We'll certainly take note of your preference for a room on the opposite side for your next stay to ensure a more peaceful experience. We look forward to welcoming you back and providing an even more enjoyable stay in the future. If you have any other preferences or requests, feel free to let us know, and we'll do our best to accommodate them. Safe travels!Sincerely, Chris

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, huge breakfast buffet each morning, well-located to all the beautiful sights, a lovely pool area, straightforward path to and from Tampa International and Dunedin/Blue Jays’ ballpark! One wish is for upgraded sofa bed mattresses.
Stayed 4 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Nancy, Thank you for being our guest at Residence Inn Clearwater Beach. We are pleased you enjoyed our delicious breakfast and the courteous service provided by our associates. It is also delightful to know you liked our convenient location and refreshing pool area. We look forward to your next visit. Sincerely,Chris HammonsGeneral Manager

2/10 Terrible

james

Business traveller, Travelled with partner
Disliked: Staff & service
Noise!!!!
Stayed 3 nights in Feb 2024
Response from General Manager on 2 Mar 2024
Dear James, Thank you for choosing us for your visit to Clearwater Beach. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. We would like to provide you with the seamless visit you deserve. Sincerely,Chris HammonsGeneral Manager

4/10 Poor

Sharda

Disliked: Cleanliness, staff & service, property conditions & facilities
Not updated. Food was terrible
Stayed 1 night in Jan 2024
Response from General Manager on 28 Feb 2024
Dear Sharda, Thank you for reviewing your stay. We are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We also regret our food did not meet your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to see you soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, amenities
Hotel was excellent! Clean, quiet and location was perfect!
Stayed 3 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Lori, Thank you for sharing your comments regarding your stay at Residence Inn Clearwater Beach. We are glad you enjoyed our convenient location and relaxing accommodations. It was our pleasure having you as our guest, and we hope to see you again soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Chris on 27 Feb 2024
Greetings, Thank you for the review!Sincerely, Chris

10/10 Excellent

Ricardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it very much
Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan 2024
Dear Ricardo, Thank you for taking the time to share your comments about your stay at Residence Inn Clearwater Beach. We are thrilled to learn that your experience with us was exceptional. Our aim is to provide a perfect getaway, and we are delighted to have successfully fulfilled that commitment. It was truly our pleasure to have you as our guest, and we look forward to welcoming you again soon.Sincerely, Chris Hammons General Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenery from our balcony. Very clean rooms. Excellent and friendly staff. Definitely will stay here again!
Stayed 7 nights in Jan 2024
Response from Chris on 27 Feb 2024
Greetings, We're thrilled to hear about your positive experience. It's wonderful that you enjoyed the great scenery from your balcony, found the rooms to be very clean, and appreciated the excellent and friendly staff. We take pride in providing a comfortable and welcoming environment for our guests. Your kind words motivate us to maintain our high standards of service. We look forward to hosting you again in the future and ensuring that your next stay is just as enjoyable as this one. Thank you for choosing our hotel.Sincerely, Chris

4/10 Poor

Giovanni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music played EVERY NIGHT until past midnight, right in front of the hotel. Not acceptable for a business trip.
Stayed 3 nights in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Giovanni, Thank you for reviewing your stay. We hope you will accept our apologies for the disturbances you had due to noise from outside the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Sincerely,Chris Hammons,General Manager

8/10 Good

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel location is very close to the beach. The hot breakfast was excellent with lots of options for children. The only reason for 4 star review is that there is a restaurant right below with open air section and live entertainment which is quite noisy till late hours, not ideal when you are trying to get some sleep, especially for families with young children.
Stayed 4 nights in Jan 2024
Response from Chris on 27 Feb 2024
Greetings,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the hotel's proximity to the beach and the excellent hot breakfast with plenty of options for children. We understand that the noise from the restaurant's open-air section and live entertainment posed a challenge for a peaceful night's sleep, particularly for families with young children. We sincerely apologize for any inconvenience this may have caused. Your input is valuable to us, and we will explore ways to address and minimize the noise disturbances to enhance our guests' overall experience. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.Sincerely, Chris