Rooftop terrace

Reviews of Courtyard by Marriott Clearwater Beach

3 out of 5
Courtyard by Marriott Clearwater Beach
455 East Shore Drive, Clearwater Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 412 reviews" "
Rating 8 - Good. 83 out of 412 reviews" "
Rating 6 - Okay. 35 out of 412 reviews" "
Rating 4 - Poor. 15 out of 412 reviews" "
Rating 2 - Terrible. 10 out of 412 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovey
Stayed 1 night in May 2024
Response from GM on 16 May 2024
Dear Melissa, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Rich Rivera, GM

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed it was nice and bigger than expected. The food in the hotel was not the best. Lacked flavor in almost every dish. Also the room had a balcony attached but no door to get outside to enjoy it. That was very annoying. I wasn’t expecting a balcony but what’s the point of having it and no doors to access? Overall enjoyed the hotel and rooftop bar. I would stay again and get a room with a balcony that you can access next time
Stayed 3 nights in May 2024
Response from GM on 15 May 2024
Dear Rolando, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the lack of access to your room's balcony and hotel food. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Rich Rivera, GM

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room cleaned daily! Amazing stay! Will definitely come back!
Stayed 5 nights in May 2024
Response from GM on 15 May 2024
Dear Amanda, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Courtyard by Marriott Clearwater Beach, thank you for your business, and please come back soon. Best, Rich Rivera, GM

10/10 Excellent

Renaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact you can
Stayed 5 nights in May 2024
Response from GM on 15 May 2024
Dear Renaldo, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Rich Rivera, GM

10/10 Excellent

Prparime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. Valet individual were always so polite and gave out water. Front desk staff also very friendly. Loved our experience.
Stayed 5 nights in May 2024
Response from GM on 14 May 2024
Dear Prparime, Thank you for reviewing our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Rich Rivera, GM

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Eirini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an overall great stay! Great location as well. When I checked in though, I was barely greeted by the front desk gentlemen- same thing when we checked out, same man- no smile, not even a peep so I was a little thrown off by that. The pool area was nice but inside the pool, the steps looked like they needed some scrubbing, almost like moldy so not the cleanest pool I’ve seen. The valet guys were AWESOME! All super nice and hospitable, offering waters every time we picked up our car. GREAT SERVICE BY THE VALET! Clearwater beach in general was nice, but it wasn’t convenient that we had to go looking for beach umbrella rentals and chairs - we asked the only stand we found and they wanted to charge us $83 for 1 umbrella and 2 chairs for the day - insane! But I guess you should expect these costs in “touristy” areas - you’re better off buying an umbrella and sitting on your towel for your visit - would’ve definitely been cheaper.
Stayed 5 nights in Apr 2024
Response from GM on 10 May 2024
Dear Tammy,I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your loyalty to Marriott brands and hope to serve you better on a return trip. Sincerely, Rich Rivera, GM

10/10 Excellent

Luis Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from GM on 10 May 2024
Dear Luis Felipe, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Rich Rivera, GM

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
No free parking no free breakfast or water..no incentives
Stayed 1 night in May 2024
Response from GM on 10 May 2024
Dear Tammy, I apologize for our lack of follow-through and assure you it was not our intent. We absolutely care about our guests, and the staff works very hard to try and make every customer happy. Unfortunately, sometimes our efforts fall short despite our best intentions. I am sorry we let you down, and I will review your comments with our team to foster improvement. We hope to better serve you on a future visit. Sincerely, Rich Rivera, GM

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and well organized
Stayed 6 nights in Apr 2024
Response from GM on 7 May 2024
Dear Artur, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Rich Rivera, GM

10/10 Excellent

Edward, Lakewood Ranch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and was just what we needed
Stayed 1 night in May 2024
Response from GM on 5 May 2024
Dear Edward, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Rich Rivera, GM

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything but the shower head , it sucks
Stayed 6 nights in Apr 2024
Response from GM on 5 May 2024
Dear Charles, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the shower head. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Rich Rivera, GM

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2024
Response from GM on 4 May 2024
Dear Elena, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Rich Rivera, GM

10/10 Excellent

Aymee

Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Feb 2024
Response from GM on 20 Apr 2024
Dear Laurence, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM

10/10 Excellent

Christopher

Stayed 4 nights in Apr 2024

10/10 Excellent

enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Aibelito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2024
Response from GM on 14 Apr 2024
Dear Aibelito, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM

10/10 Excellent

Kelley, Village of Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Jodi

Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Spacious rooms, comfortable befs
Stayed 7 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Julia, Thank you for sharing your feedback on your experience. We're pleased to hear that our spacious rooms and comfortable beds made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Rich Rivera, GM

8/10 Good

Sierra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty view and staff were very friendly!
Stayed 4 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Sierra, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Rich Rivera, GM

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed for 4 nights. It was the perfect location for our spring training vacation, with nice pool and rooftop bar with great views. The staff was very friendly and helpful. I would definitely stay here again!
Stayed 4 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Robin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this goal. We look forward to your return! Best, Rich Rivera, GM

10/10 Excellent

Theresa

Stayed 4 nights in Mar 2024

10/10 Excellent

JEAN-FRANÇOIS

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 4 nights in Mar 2024
Response from GM on 3 Apr 2024
Dear JEAN-FRANÇOIS, Fantastic! We are so happy that you had an excellent stay and we hope to welcome you back soon. Best, Rich Rivera, GM

6/10 Okay

Rafael

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from GM on 3 Apr 2024
Dear Rafael, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Rich Rivera, GM

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in Sarasota!
Stayed 4 nights in Mar 2024
Response from GM on 28 Mar 2024
Dear Kimberly, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Rich Rivera, GM

10/10 Excellent

Denise, Perkasie

Stayed 2 nights in Mar 2024
Response from GM on 20 Apr 2024
Dear Denise, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Rich Rivera, GM

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the town to eat first, it required 45 minutes wait. Then we came back to the hotel and got waited on right the way. The food are delicious.
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear Joann, We strive to provide excellent customer service and delicious meals, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Rich Rivera, GM

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tameka the overnight manager was extremely helpful when we arrived very late due to flight delays. She went above and beyond to make our hotel stay enjoyable. Very very professional.
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Dear Judy, Thank you for your five-star review and compliments on our team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that the service of Tameka will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area. Best, Rich Rivera, GM

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Janice, Thank you for sharing this positive review, and we welcome you to visit us again anytime! Best, Rich Rivera, GM

6/10 Okay

Doskhan

Stayed 5 nights in Mar 2024
Response from GM on 14 Apr 2024
Dear Doskhan, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Best, Rich Rivera, GM

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

ALAN DENNIS

Stayed 7 nights in Mar 2024
Response from GM on 25 Mar 2024
Dear ALAN DENNIS, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Rich Rivera, GM

8/10 Good

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Krisztina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable nice, clean, friendly staff.
Stayed 6 nights in Mar 2024
Response from GM on 24 Mar 2024
Dear Krisztina, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Rich Rivera, GM

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property location was beautiful and staff was very friendly , but the power went out in the rooms for over two hours from before dark till just after sunset and could not be in the room so i did not get to fully enjoy my room.
Stayed 1 night in Mar 2024
Response from GM on 20 Mar 2024
Dear Jose, While I appreciate your compliments, I am sorry that a power outage impacted your satisfaction with our hotel. This was an extraordinary circumstance. I understand your frustration, and I hope we get another chance to deliver an exceptional stay. Sincerely, Rich Rivera, GM

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 4 nights in Mar 2024
Response from GM on 15 Mar 2024
Dear Chad, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Rich Rivera, GM

8/10 Good

Ted

Stayed 4 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Ted, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Rich Rivera, GM

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool, walkable to any thing we needed on CWB. refrigerator was broken, not great dining options on site.
Stayed 3 nights in Mar 2024
Response from GM on 12 Mar 2024
Dear William, We appreciate you taking the time to share your comments with other travelers and us. I'm happy to hear you enjoyed your stay overall. Your review, which includes successes and areas for improvement, encourages our team to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Rich Rivera, GM

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk were always friendly & helpful.
Stayed 4 nights in Feb 2024
Response from GM on 5 Mar 2024
Dear Randall, The entire staff loves being a wonderful representation of Clearwater Beach and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Rich Rivera, GM

10/10 Excellent

David

Stayed 2 nights in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is brand new and everything is perfect!
Response from GM on 3 Mar 2024
Dear William, Whenever guests use the word "perfect" regarding their stay at our hotel, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Rich Rivera GM

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient
Stayed 3 nights in Feb 2024
Response from GM on 3 Mar 2024
Dear Samuel, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our overall cleanliness and convenient location. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Rich Rivera GM

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Jan 2024
Response from GM on 22 Feb 2024
Dear Octavio, I know I am biased, but I feel we have the finest staff in Clearwater Beach. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Rich Rivera, GM

10/10 Excellent

Justin

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 4 nights in Feb 2024
Response from GM on 22 Feb 2024
Dear Justin, Thank you for reviewing and recommending our hotel and associates. I'm pleased to hear that our staff's friendly service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Rich Rivera, GM