It's hard to get to the hotel. Several parking lots closed off. Signage is poor or non-existent regarding where to go or park. You have to drag your luggage through a parking ramp, down an elevator, through a hallway, and then up another elevator to get to the room. They treat you like a criminal. In order to use a luggage cart, you have to leave the desk clerk (orange hair) your driver's license. You get your license back after you bring the cart back to Orange hair, who takes it to a room behind the front desk slowly…while you wait. He then gives your license back. Is it a bad neighborhood? Do people steal these carts? The casino is great, good bartenders, good hotel rooms.