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Reviews of Hyatt Place St. Louis/Chesterfield

3 out of 5
Hyatt Place St. Louis/Chesterfield
333 Chesterfield Center East, Chesterfield, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1005 reviews" "
Rating 8 - Good. 163 out of 1005 reviews" "
Rating 6 - Okay. 41 out of 1005 reviews" "
Rating 4 - Poor. 13 out of 1005 reviews" "
Rating 2 - Terrible. 6 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Nirmala

Disliked: Staff & service
No water bottles were offered as water did not taste good as it was hard water.
Stayed 2 nights in May 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the help Ashley gave me upon arrival to the hotel. She is very professional and has such a warm and friendly presence, which was welcoming. I was sad to see that on Monday, upon arriving back to the hotel, (later that evening) our room had never been cleaned. We asked Amanda, whom was working the front desk, if we could have trash liners. She told us that if we needed our room cleaned, we would have to notify the front desk. This was not something that I had ever heard of, but policies change. We then had a very nice lady, come up to my husband, to let him know that they were short staffed. This made more sense, and I had no problem helping to clean my own space. When asking the same girl at the desk for clean towels, it was almost an act of congress to get them. This is however no reflection on how wonderful my visit was at this beautiful hotel and how awesome Ashley made our stay.
Stayed 2 nights in May 2024

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are top notch for me! From my first interaction via phone with Katie at the Front Desk to every member of the service teams (cleaning, breakfast, etc) they were friendly, helpful and wonderful to deal with. I arrived late and my boyfriend even later and the night staff member was helpful and assisted us in getting checked in. The breakfast has so many options and the fresh berries and warm breakfast were my faves. If we ever come this way again for work I would not hesitate to book again.
Stayed 1 night in May 2024

10/10 Excellent

Zachary

Business traveller
I like the multi level parking lot /garage. That is the main reason I stay there.
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Top floor quiet
Stayed 4 nights in Apr 2024

10/10 Excellent

Wamecca

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee was helpful, the property was clean and nice looking, breakfast had options, and lots of lobby seating.
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very freindly and kind!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Comfy beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. The staff does an extraordinary job. Breakfast is always gods.
Stayed 2 nights in Apr 2024

10/10 Excellent

ALFRED

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very quiet at night and the bed was extremely comfortable. The staff was very helpful and courteous. Will be back in the future.
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! What a beautiful hotel and so convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeannie

Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the delicious breakfasts and the modern decor of the hotel. It was quiet and comfortable!
Stayed 3 nights in Apr 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! Big room! Very quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Sherry

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Rooms are small but super clean and updated. Hotel was quiet. Breakfast was very good and the customer service at the desk and during breakfast was perfect! Would highly recommend this hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience. Very helpful staff, great breakfast and clean rooms! Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ashley at check in was super friendly and very helpful. There was also a friendly and attentive young man greeting and helping everyone Nice place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

NANCY

Travelled with family
Great place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Chase

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Would definitely stay there again if we come back to St. Louis.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Rassendra

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
I love this hotel. It’s wonderful and new.
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jaime

Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous. Very clean and quiet. Right near highway
Stayed 3 nights in Mar 2024

10/10 Excellent

Sonjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Yongxin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seems there are no bottled water in the room. Don’t know if it’s the default configuration.
Stayed 1 night in Mar 2024

10/10 Excellent

Selvakumar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating when I asked for a room change, I really appreciated it
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable , convenient location!!
Great hotel!! Clean comfortable and quiet!! Super Hotel Manager was very approachable and kept his staff cleaning and giving top notch service! I would definitely go back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Great front desks staff and clean rooms!
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming upon check-in and the place was wonderfully quiet. Hyatt Place is our favorite hotel chain.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, everything was clean and staff was very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked our stay. The rooms were clean, very comfortable, and nice. The staff was very friendly and we enjoyed the free breakfast. The hotel is not far from a lot of fun activities and shopping so it was a good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Judy

Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night, however the property was exceptionally clean, bed was comfortable, and it was a great location right next to an indoor mall
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. We had had a long day of driving, and it was pleasant to be greeted by such a friendly group of people
Stayed 1 night in Jan 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Amazing staff!!!
We arrived at 9pm on a Thursday night and greeted by Kathy at the front desk. There were 3 in our group and we were put in rooms next to each other despite not booking together. The rooms were clean, looked updated, and Kathy was so inviting. Our stay was two night so we spent some time in the hotel. Everyone we encountered that worked there greeted us warmly and asked talked to us. It was an amazing stay, i would come back
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024