The hotel was beautiful, the rooms are nice and spacious. Check in was supposed to be at 3pm, we arrived around 3:30 and our room hadn’t even been cleaned, we we’re finally able to get into our room at 4:15 and when we got in there was dog fur all over the room (not a huge deal) so I went down to the desk and asked to have it cleaned and we left, came back at 10pm and it still wasn’t cleaned. Went back down again and after another 30 minutes they finally sent someone up and barely ran a vacuum across the floor. All our bags, clothes, blankets are now covered in fur and they only offered $50 off our visit.