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Overall, my stay was good. The bed was very comfortable. I am not sure I would stay during a holiday again, because of the loud children running through the halls. I know that was not the hotel fault, but that was on the parents.
I wish Friday’s or another quality restaurant was in the building. The swimming pool was very cloudy and certainly not one I would get in. One reason we chose your establishment was use of the pool. The food we ordered from the bar was very dry. Prices overall were fair. The room was very nice and we did enjoy it. The employees were exceptionally nice and easy to get information from.
Nice hotel looked family orientated but it looked like hoisekeeping rushed through the room and didnt do a thorough job. Probably because they are not given enough time to do the job they need to do.
Fun atrium and lobby area.
Charged $10 per day to park.
Joseph
Stayed 2 nights in Apr 2024
4/10 Poor
Drew
Travelled with family and small children
14 Apr 2024
Liked: Cleanliness, staff & service
Really nice and helpful hotel staff but they were clearly overwhelmed - the floor in our first room was sopping wet and there was a big industrial fan running in it. Checked us into another room efficiently. Hotel is fine but very big and busy, super busy little pool. It would be an ok place to stay but the area is awful from a city planning perspective. There are a couple restaurants you could eat at nearby but literally impossible to access on foot because of fencing (you can see them but not walk across the parking lot to them). Only option is to drive but if you leave, the only way to get back is to get on the interstate. You’re travelling several miles on interstate to return from the one pizza place that is literally next door.
The overall stay was nice. My kids and I had a great evening. The staff was friendly and the one older black woman was very helpful at the pool. The room however had dirty linen; a face towel in the bathroom and a stain on one of the pillows.
The room smelled like pot so bad it was almost unbearable for me and my kids to stay in. We initially planned on staying for the evening and swimming but we got in and stayed out as late as we could to avoid being around the smell any more than we needed too.
Crown Plaza is always my first and best choice to stay for location, cleanliness, professional staff and security.
Duraun
Stayed 4 nights in Feb 2024
10/10 Excellent
Ramona
Travelled with group
9 Feb 2024
Liked: Cleanliness, amenities
nice
Ramona
Stayed 1 night in Feb 2024
2/10 Terrible
Lynne
4 Feb 2024
Yelling started at 9:30 in the morning after maid knocked on my door announcing house cleaning. Ask her to come back later then all the screaming started. I thought it was domestic violence. I was about to call the front desk but decided to see what was going on and there were 5 screaming big kids in the pool.
We stayed here the night before due to a late flight and wanted to gets some sleep . Won’t come back. We stayed over at the bringing of our trip and it was good but had early flight so it was quiet when we left . So much for sleep, we arrived at 1:30 in the morning from our late flight so much for quality sleep
Travelled with family, Travelled with family and small children
26 Nov 2023
Liked: Staff & service
Surprised that the upkeep is not better:( Stayed one night prior to flight. We paid extra for the king suite. Someone had smoked in the room prior to us, so it was a strong odor. The concierge sent someone to spray which helped some. eds hard and huge pillows. Did not sleep well.