Room, 2 Queen Beds, Non Smoking | Desk, cots/infant beds, rollaway beds, free WiFi
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Reviews of Super 8 by Wyndham St. Cloud

2 out of 5
Super 8 by Wyndham St. Cloud
50 Park Avenue S, St Cloud, MN

Reviews

6.0
Rating 10 - Excellent. 114 out of 768 reviews" "
Rating 8 - Good. 178 out of 768 reviews" "
Rating 6 - Okay. 172 out of 768 reviews" "
Rating 4 - Poor. 170 out of 768 reviews" "
Rating 2 - Terrible. 134 out of 768 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear June,It was great to have you staying with us at Super 8 by Wyndham St. Cloud and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 1 night in Mar 2024
Response from General Manager on 21 May 2024
Dear Tyler,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was up there for a weekend with the Minnesota Army National Guard, And the hotel staff went above and beyond, They made sure I was able to partake in their breakfast, even though I had to get up earlier than their scheduled breakfast time. I will be back.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Tyler,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Marvin,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

SOMPHONG

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Somphong,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Robert, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
I was satisfied with my stay at the Super 8 Saint Cloud. The building is an older facility and has taken some heavy use. There are some things that are quite worn and need updating or replacement (e.g., the carpet in my room which was frayed; the sink in my bathroom, which was cracked). That said, all seemed clean, so I had no cleanliness concerns. The front desk staff was pleasant and helpful. My room was average sized and was clean and orderly. The included breakfast was "the usual" (cereal, waffles, bagels, toast, a small selection of fruit and yogurt) and OK. The hotel faces and abandoned Salvation Army center, not the most attractive view. There are plenty of eating and shopping places within a block in any direction. Overall, the motel was OK. I wouldn't seek it out in particular, but it's OK for those passing thru Saint Cloud.
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Robert,It was great to have you staying with us at Super 8 by Wyndham St. Cloud and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved everything about it.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Theresa,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Colleen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet seat needed to be replaced…it was all bubbled from harsh chemicals. The flooring was peeling and unattractive. The sheet had a hole in it. The lobby was plain and unwelcoming. The key c I would not stay here again.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Colleen,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Patrick,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Kristina

Disliked: Cleanliness, amenities, property conditions & facilities
Well if you just want a bed and plumbing, this is your place. Other than that, not much to rave about. The room reeked of cigarette smoke that was trying to be covered by cleaning products and a room fragrance plug-in. Had to pull that out since it was overpowering for the small room. The outlets had a layer of black dirt/dust on the top edge. At least one of the outlets did not work (the one right by the bed) and the lamp next to the bed kept flickering once I found an outlet that did work. There was no hair dryer - just the part the hair dryer should sit in was attached to the wall. The microwave was gross yet smelled so bad of cleaning products I thought it might ignite when I used it. And finally, I put my food in the fridge (which also smelled) only to realize in the morning that it either didn’t work or wasn’t plugged in. Threw away all of my food. So, yeah. If you just want a bed and plumbing, I guess you’d be ok here. The woman that checked me in was pleasant too.
Stayed 1 night in May 2024

10/10 Excellent

Cheryle

Stayed 1 night in Apr 2024
Response from General Manager on 21 May 2024
Dear Cheryle,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Michele

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Shabby, holes in carpet, trashy outside. Room was as clean as it could be. Sheets etc very clean. No explaination of tv, nice helpful employees, good breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Michele,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Poor

Terri

Travelled with partner
Liked: Staff & service
So noisy. Walked into room and refrigerator had been leaking. Floor covered in water. Staff was very nice and offered to change rooms. Small kids on floor above pounded on floor till 2 am. Price was right and it was clean, however would not recommed if you need some sleep.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Terri,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Daniel C.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arula, Front Desk, definitely took care of my needs for me and my pet. Unfortunately, my drive shaft fell out of my car upon arrival on the property. She helped me secure a towing company to pick up my car tomorrow as well as obtaining taxi service so I can pick up a rental car. I was lucky to arrive at the hotel safely with my pet as I am currently enroute to South Dakota for retirement. This was embarrassing for me but I was put at ease that everything will be alright! The accommodations definitely exceeded my expectations! Dan Clark
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Daniel,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no elevator. The beds were terrible It was not a clean room or bathroom Shame on Wyndam!!
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Catherine,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service
Room 101 by exit door is loud with ppl going in and out
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Jessica,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

John, Piedmont

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
It looks like there have been no updates since it was built which was a long time ago.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property reallyneeds updating. Bare carpet in a number of areas. Bedspread had holds also.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Philip,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Rebecca,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Georgina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in and checked right back out. The staff at the front was very nice but the condition of the room was awful. Dirty rag in the bed, sink was stained brown as well as the shower, carpets were stained, furniture was falling apart and it did not feel safe. So disappointed that this was a supper 8 and that Expedia was selling it.
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Georgina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Anne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Pot smoking and loud and dirty
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Anne,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Excellent

Lynn

Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Lynn,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Vanessa

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast, no pool, beds had plastic things hanging off the edges the my kids and I all kept hitting with our legs. Would not recommend this hotel. Was sketchy at best.
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Vanessa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Kayla

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I really liked the front desk staff but the property was a little run down,rough carpets, nice pillows,no pull out beds for extra guests,vending machine had good prices and waffles in the morning.the price was decent but run down and outdated,weird buzzing sound at night too. Thanks
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Kayla,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear JacobThank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Kim and the other front desk lady have been amazing, Jenni and second floor Housekeeping are fantastic as well
Stayed 3 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Nathan,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Kim and the other lady who works FD in the mornings have been amazing. Jenni and 2md floor housekeeping are incredible. Definitely recommend staying here.
Stayed 7 nights in Feb 2024
Response from General Manager on 16 Feb 2024
Dear James,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from General Manager on 7 Feb 2024
Dear James,It was great to have you staying with us at Super 8 by Wyndham St. Cloud and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Michael

Stayed 4 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Michael,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from General Manager on 20 Jan 2024
Dear Michael,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 20 Jan 2024
Dear Frank,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, room comfort
The room and the breakfast presentation was very clean. I have spent over 2x as much money a hotel in St. Cloud in the past and wasn’t nearly as clean as this super 8 motel. The staff was friendly and helpful. It was a great deal. This is no frills and clean if that is what you are looking for.
Stayed 2 nights in Jan 2024
Response from General Manager on 9 Jan 2024
Dear M,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular!!
The room was very very clean. The workers are always so nice and helpful. Always makes sure the guests have what they need... Whatever time... Day or Night!! Pet Friendly!!
Stayed 3 nights in Nov 2023
Response from General Manager on 9 Jan 2024
Dear April,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Dear Carol,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Najami

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from General Manager on 1 Jan 2024
Dear Najami,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Karla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 24 Dec 2023
Dear Karla,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a cheaper kind of hotel, it was very clean, staff was more then helpful and nice.
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
Dear Megan,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

hans

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallway carpets torn up. Several inoperable locks. Noisy. Staff was excellent, but that's the only positive. Several items in the room should have been handled by maintenance; including poor toilet function, frayed towels, a smell of urine, and and inoperable light.
Stayed 1 night in Dec 2023
Response from General Manager on 14 Dec 2023
Dear Hans,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Diane

Stayed 1 night in Jul 2023
Response from General Manager on 5 Dec 2023
Dear Diane,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Troy or Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff member Oluwa- She was AWESOME. So friendly and helpful! She absolutely went above and beyond, and she should be recognized for her dedication!! 👏👏👏👏 so thank you!
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 15 Dec 2023
Dear April,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Front staff are always friendly when checking you in. Rooms are always clean and smelling good. Housekeeper are very wonderful at their job and very friendly. I Will Always Come Here... Even Tho I Can Get Cheaper Nights!!!! Pet Friendly!!
Stayed 2 nights in Oct 2023
Response from General Manager on 20 Nov 2023
Dear April,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Not a bad place. Floors dirty. Poor breakfast selection. Hard mattresses if you like that.
Stayed 1 night in Nov 2023
Response from General Manager on 18 Nov 2023
Dear Sharon,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Battery acid coffee
Overall, this experience would’ve been a five out of five except for the fact I was barked at by a woman working the front desk because I had taken a few cups of coffee. Why offer it if they’re strict limits? Let’s face it is coffee likely would’ve been sitting there all afternoon anyway. Very rude woman.
Stayed 1 night in Nov 2023
Response from General Manager on 16 Nov 2023
Dear Richard,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Poor

Gina

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The motel is very rundown, and in an area that supports this point I will not be returning
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Gina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Jackson

Business traveller
Disliked: Staff & service, property conditions & facilities
Average services get what you pay for.
Stayed 1 night in Nov 2023
Response from General Manager on 12 Nov 2023
Dear Jackson,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Clint

Business traveller
Unfriendly counter staff with small rooms. Nousy vehicles outside racing down the street. Then a cheap breakfast. Go next door to Perkins for good food.
Stayed 1 night in Oct 2023
Response from General Manager on 3 Nov 2023
Dear Clint,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy professional checkin. Waffles for breakfast. Close to restaurants and shopping
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Dear David,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Dennis, New York

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Oh my goodness this place was horrible...the first room I was put in to smelled rancid like a dead animal or a meat that has gone bad...it was so bad, even thought it was 11 pm at night I asked to change rooms which the night clears was indeed nice about but when she took me to the 2nd room, it was still bad smelling but a little better than the first room and cuz it was so late, I just took it as it was too late to switch hotels.
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Dennis,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Okay for price
Not the newest place and the room had some cleanliness issues but not bad. Breakfast was sparse and we ended up just going to burger king. Beds were comfortable shower was high pressure and hot.
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Deborah,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager