Comfort Inn & Suites West Springfield

Property class: 2.5

Choose dates to view prices

Take advantage of dry cleaning/laundry services, a fireplace in reception and a hot tub at Comfort Inn & Suites West Springfield. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ₹9,838
₹11,260 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds
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About the area

West Springfield is home to Comfort Inn & Suites West Springfield. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Olympia Ice Center and Eastern States Exposition are also worth visiting. Visit our West Springfield travel guide
Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center
    2 min walk - 0.2 km
  • Riverdale Center
    13 min walk - 1.1 km
  • Riverdale Shops
    18 min walk - 1.5 km
  • Cinemark West Springfield 15
    3 min drive - 1.8 km
  • MGM Springfield
    5 min drive - 7.0 km

Getting around

  • Springfield Union Station
    16 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    36 min drive

Restaurants

  • 7 Brew Coffee
    19 min walk
  • Dunkin'
    5 min drive
  • Chili's Grill & Bar
    12 min walk
  • Wood-N-Tap
    3 min drive
  • Burger King
    19 min walk

About this property

Comfort Inn & Suites West Springfield

  • Hotel near MGM Springfield
  • You can look forward to dry cleaning/laundry services, a fireplace in reception and a hot tub at Comfort Inn & Suites West Springfield. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, a gift shop and coffee/tea in reception
    • A lift, a 24-hour front desk and a front desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 75 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • 32-inch flat-screen TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
7.0 out of 10, Good, 1,005 reviews
The price is ₹8,887
₹10,171 total
includes taxes & fees
2 Nov - 3 Nov
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Frequently asked questions

Does Comfort Inn & Suites West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on 16 Nov 2026 start from ₹9,838, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites West Springfield?

Self-parking is free at this property.

What time is check-in at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites West Springfield?

Checkout is at 11:00 AM.

Where is Comfort Inn & Suites West Springfield located?

Situated in West Springfield, this hotel is within a 15-minute walk of Olympia Ice Center and Riverdale Center. Connecticut River and Riverdale Shops are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites West Springfield Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 346 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Sleep very quiet Hotel & Safe 👍
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Hot Tub was warm FYI
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & safe !
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner was full of mold. There were tons of kids in the pool.jumping off the hot tub wall the parents didn't seem to care, they could had gotten seriously hurt. The kids made a mess in the hallways and elevators with water from the pools someone could slip and fall. The beds were comfortable.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The refrigerator in our room didn't work when we arrived, but the staff was nice enough to let us a use a different one. On the first morning, the hot water was running out. On the second, it was boiling hot. Beds were comfortable. It's okay if you know what to expect.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Hotel was very convenient for weekend at hockey rink. It is literally across the driveway. The hotel was fine but it was pricey considering the size of the rooms. Our outlet didn’t work and the lamps on the wall were broken. The air conditioner was extremely loud and rattled all night. But the staff were very friendly and the beds were comfy. Again, the location was extremely convenient but for the price, I expected a little bit better.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and helpful throughout our stay. They provided clear information about the hotel and its amenities, including Wi-Fi access, and promptly assisted us in resolving an issue with our key card. Each evening, the common areas tended to be quite noisy, with children frequently running through the hallways. It was also common to see kids moving back and forth between the fitness center and pool area, leaving the floors wet and slippery, which made using either amenity less enjoyable. In our room, the bathroom sink drained very slowly due to a clog. The shower also dripped continuously, with the water striking the metal drain cover and creating a persistent noise. To make it more tolerable, we lifted the drain cover so the water would drip directly onto the porcelain surface and kept the bathroom door closed to help reduce the sound.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Mostly clean rooms. They didn't have bed covers, something to think about. Overall quiet place. Stayed with small children. They loved the pool. Plenty of kids swimming but everyone was respectful. For the budget, I would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Having the room near the elevator, there was no sound mitigation whatsoever. People leaving the pool, especially with children, was very noisy. Aside from that, the room was clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Usually go here every year, pretty much while visiting family only here to sleep ...It was not that great this time. The AC and the refrigerator were either not on or cooled up. While you have to sign something that you won't smoke (which is fine), the whole place smelled like pot. Didn't use the pool but seemed like others were enjoying it.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the breakfast was excellent.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024