Spring Valley Trip

I needed a hotel room for my daughter that was not too expensive and convenient to her interview in NYC. The hotel was able to accommodate and she could check-in early. Staff very helpful. My daughter said the hotel was comfortable and conveniently located with lots of subway options,

Great location, modern conveniences, and excellent staff

Have rooms ready in timely manner

Walkable area, staff very friendly and helpful, although breakfast seemed to be short staffed with slow service. This was inconveinant when plans were made for the day. Valet parking was great. I would recommend this hotel, rooms clean and not cramped.

This is a very low interaction hotel. So there isn’t really much to say about the staff. I will say the room was expensive. I will say there was no ventilation so when I showered the whole space fills up with steam. I will say there is no fridge or mini bar. No room service. no q tips or anything like that in the bathroom. My AC broke for a few days. Reception being on the second floor is super annoying. Only 1 of the 3 elevators was ever in operation, long wait times. I called reception several times for help with the room they only answered once. When I checked out they didn’t say how was your stay or thank you they just walked off. If you like being ignored and paying a lot for a run down hotel. Stay here. 4/10