Spotswood Trip

Small closet, few hangers. Hot water ran out quickly while bathing. Great location. Room neat, well maintained.

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Great location and amazing service

Exceptional staff. Many smiles and solutions. Great location, convenient to dining and theaters. Very walkable.