Search Hotels Near Splash Island Water Park Saint Lucia, Gros Islet

"Overall, the resort was decent. The food was good and most of the staff were friendly. However, the property definitely needs some upgrades. Some of the equipment seems outdated, and our room had issues such as a broken doorknob and a broken locker, which should have been fixed before guests arrive. Excursions Arranged Through the Resort Communication about the excursions arranged through Sea Cruise needs significant improvement. When we booked the Toug Bay excursion, the resort staff never mentioned that the trip does not include both the mud bath and the volcano view. The brochure also failed to clearly state that it is either one or the other, not both. The Sea Cruise staff member, Cortney, was also unclear when explaining the trip details. Because of the lack of proper information, we ended up missing out on the mud bath experience entirely, which was very disappointing. We also felt rushed during the waterfall stop, which took away from the overall experience. As a group, we felt the excursion was not worth the money, especially if you are not particularly interested in snorkeling."

"The resort was exceptional. The place, staff were outstanding. The view was beautiful The food at the resort was disappointing. I would give it a C rating. The location of the resort unfortunately was approximately one and a half hours from the airport. Car service was painful! Once there. it became complicated to travel to other places to dine BTY. their. excuse for a breakfast buffet was inferior even in comparison to a number of all inclusive resorts we’ve attended , "

"We ended up staying here due to a flight cancellation. We were tired, a bit cranky and starving. It had been a very long day with an 1.5 hour drive from the airport. We arrived at the hotel about 9.40pm, the restaurant just closed. The staff was amazing, the restaurant staff and chef were cleaning up and the front desk called them and explained our situation and out comes the chef and pointed out several dishes she could prepare due to my food allergies. They brought our food directly to our room. It was delicious by the way. We had concerns regarding if our taxi which was paid for by the airline if they would return for an early morning return to the airport, so we explained our concern and the front desk said they could have another taxi within 10 minutes if our taxi did not come. The staff actually were amazing and so kind. Would definitely recommend this hotel. And yes there is a wonderful ocean view, beautiful pool and deck. "

"Room did not have shower doors "

"Clean"

"This is a hidden gem. The property upkeep is excellent, the room decor is really beautiful and the outside sitting areas are stunning. The location is amazing!, right in the middle of all the action and very close to the beach. I will definitely be staying there again and will recommend it to anyone staying in the Gros Islet area. "

"I think for a hotel of that stature, there should be microwave in the rooms or at least available in a kitchenette area, in additional to a ice making machine."

"The hotel was okay overall, but it felt a bit run down and could use some updates. The staff interactions were somewhat impersonal, and we didn’t feel particularly welcomed during our stay. Unfortunately, the food quality was quite disappointing and did not meet our expectations. The buffet area also had an unpleasant odor that made dining there difficult. Based on our experience, I wouldn’t recommend this hotel to friends."

"Wonderful resort! It has everything you need. The food at the resort restaurant was really good. It’s close to lots of restaurants & bars. 5 min walk to Reduit Beach. It was perfect for what we wanted. "