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"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."

"Great"

"Yes"

"Good 2 night stay, breakfast good selection and staff very friendly "

"I would love it hotel beautiful room plus feeling best comfortable in sleep and I am definitely come here other time :)"

"Breakfast was amazing. Hot with lots of variety to choose from. The rooms are to a high standard of cleanliness. Very comfy with a choice of pillows. Staff are friendly and always at hand if needed. "

"Awful service. Dining area and bar area full of dirty plates and glasses - staff kept walking past them. staff more bothered about having a chat than serving at the bar, reception or restaurant."

"Easy to walk everywhere "

"Breakfast buffet was good value for money. Room was clean but incredibly hot with no way of controlling the temperature of the radiator. Comfortable bed and good shower/wc room which appeared to have been recently refurbished. Check in was easy, friendly and helpful staff. Comfortable bar with reasonably priced drinks."