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Reviews of Courtyard by Marriott Mobile Daphne/Eastern Shore

3 out of 5
Courtyard by Marriott Mobile Daphne/Eastern Shore
13000 Cypress Way, Spanish Fort, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and reasonably priced
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in May 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay for a week at a time for work. Always great friendly staff. Restaurant is delicious. Pool was out of service was my only complaint. Starbucks onsite for the morning and a bar to end a long day. Near all of the great restaurants. Plenty of parking even for larger heavy equipment service trucks. Always a great pleasure to stay!
Stayed 5 nights in May 2024

2/10 Terrible

Troderick

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the idea of having to go away down to the lobby for a microwave. The breakfast was very limited and expensive!!! The menu choices were awful. Although the housekeeping staff and desk clerk were really helpful!!!!
Stayed 2 nights in May 2024
Response from DOS on 13 May 2024
We apologize for the inconvenience of having to go to the lobby to use the microwave. In room microwaves are not part of Courtyard standards. The items and prices offered in our Bistro are set by Marriott. As a franchisee, we do not have any control.We appreciate your kind words regarding our staff. Our team works hard to take care of our guest.When traveling through the area in the future, we invite you to stop in and say hello!Safe Travels.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from DOS on 9 May 2024
Thank you for taking time to submit a review of our hotel. We always appreciate hearing from our guest and are very pleased that you enjoyed your stay.When traveling through the area in the future please stop in a say hello!Safe travels.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean
Stayed 1 night in May 2024
Response from DOS on 6 May 2024
Thank you for taking time to leave a review of your resent stay. We strive to provide our guest with a clean, comfortable and safe place to stay. It's nice to hear we succeeded!When traveling through the area in the future, please stop in and say hello!

10/10 Excellent

Sweet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!
Stayed 1 night in Mar 2024

8/10 Good

JUSTIN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and safe area.
Stayed 1 night in Mar 2024

10/10 Excellent

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and great value.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kathryn

Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was OK and the staff was super nice and helpful. The bed however was terrible my wife and I checked out a day early because the bed was horrible!

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room. Safe location. Checkin staff was not suoer friendly, but not rude either.
Stayed 1 night in Jan 2024

2/10 Terrible

Chris

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Weird stains on side of beds, dirty, out dated and key card didn’t work on front door after 11pm so rang bell and got screamed at for ringing bell twice
Stayed 2 nights in Dec 2023

6/10 Okay

JULIE

Travelled with family
Liked: Staff & service
Mediocre
Carpet was musty.
Stayed 1 night in Dec 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site restaurant offered delicious choices, the staff was amazing.
Stayed 5 nights in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It still good but bathroom shower needs repair
Stayed 1 night in Dec 2023

4/10 Poor

Cortney

Disliked: Property conditions & facilities
The pool was filthy and so was the hot tub. Those were the two main reasons I chose this hotel. Highly disappointed
Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was down for maintenance
Stayed 1 night in Nov 2023

10/10 Excellent

Evaristo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Nov 2023

8/10 Good

Joe

Stayed 1 night in Oct 2023

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Mallorie, Wyoming

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were welcoming and friendly. The bed was comfortable, the water temperature and preasure was great. The size of the room was fantastic. There was mold behind the glass of the art in the bathroom. The shampoo, conditioner, and body wash containers are hanging on the wall in the shower that you will hit hou arm on them, guaranteed. I was very disappointed the indoor pool and hot tub were closed for maintenance, I was really looking forward to using them.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was an amazing stay
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MATTHEW, Altoona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We could see some age within the bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

Katrinka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and great location.
Stayed 4 nights in Sep 2023
Response from General Manager on 27 Sept 2023
Katrinka,Thank you for reviewing your stay with us! We are happy to see that we met your expectations. Hope to see you again soon.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 1 night in Sep 2023
Response from General Manager on 20 Sept 2023
Wayne,Thank you so much for rating your stay with us. We appreciate your kind words and hope to see you next time.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and restful
Beds were very comfortable and the room very clean. Stayed going to Florida and coming back. Need to put a mirror in the bed area so additional people can get dressed while someone is in the bathroom. Great place for a night of rest.
Stayed 1 night in Sep 2023
Response from General Manager on 20 Sept 2023
Debra, Thank you for taking to time out of your busy schedule to review your stay with us. I am so happy to hear that we met your expectations during your stay. I can take your recommendation to relay it to our management team. We hope you see you next time.

8/10 Good

Melissa

Stayed 2 nights in Aug 2023
Response from General Manager on 22 Sept 2023
Melissa, Thank you for taking the time out to rate your stay. Meeting your expectations means the world to us. We hope you see you next time.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on 22 Sept 2023
Jason, Thank you for taking the time out to rate your stay. Meeting your expectations means the world to us. We hope you see you next time.

10/10 Excellent

Craig

Stayed 1 night in Aug 2023
Response from General Manager on 5 Sept 2023
Good morning Craig,Thank you for rating your stay with us. Giving us a 10/10 is wonderful and we appreciate you taking the time to do so. We hope that we see you again soon.

10/10 Excellent

Oleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good. Only one is not comfortable - pillows. Everything else excellent. Clean, quiet, service, people.
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Good evening,Thank you for reviewing your stay with us. I am happy to hear that we met your expectations during your visit. We hope to see you again!

8/10 Good

Pamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 25 Aug 2023
Pamala,Thank you for taking the time out of your busy day to rate your experience with us. I am happy to see that we met your expectations during your time with us.

10/10 Excellent

Gregory

Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Gregory,Thank you for taking the time out to rate your stay with us. I am happy to see that we met your expectations during your stay. We hope to see you again soon.

10/10 Excellent

Andrew, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
We were late arriving and the staff was excellent
Stayed 1 night in Aug 2023
Response from General Manager on 17 Aug 2023
Andrew,We are so happy to see that we met your expectations during your late arrival. We try our best to make check in quick. We hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
The hotel was nice. Staff was friendly and great location near many shopping and eating options.
Stayed 1 night in Aug 2023
Response from General Manager on 17 Aug 2023
Thank you for reviewing your stay. We love seeing when our guest have their expectations met. We really hope to see you again.

10/10 Excellent

Stephanie, Bella Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice rooms. Very clean. It would be nice to have complimentary breakfast though but definitely not a deal breaker to stay here.
Stayed 1 night in Aug 2023
Response from General Manager on 17 Aug 2023
Stephanie,Thank you for reviewing your stay with us. I am personally happy to see that we met your expectations. We hope you see you next time.

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No bells
The room had air conditioner that made a lot of noise. Their were 2 of us in room for 2 nights. We got 2 towels and 2 washcloths. For coffee, 1 K cup of regular and one of decaf. Do not see way the ratings are so high.
Stayed 2 nights in Aug 2023
Response from General Manager on 17 Aug 2023
Patricia,Thank you for reviewing your stay. Reviews like yours help us improve where we are lacking. I want to apologize about the A/C issues your had. I will direct your issues to our housekeeping supervisor so we can get this resolved next time. Also, our front desk can bring or have any supplies ready for you whenever needed. Thank you again!

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, room comfort
Great stay!
Overall stay was great, staff was amazing, pool and hot tub area was incredibly dangerous! The handrail was broke out of cement and step on second set of steps was hanging by screw.
Stayed 1 night in Aug 2023
Response from General Manager on 17 Aug 2023
Michelle,Thank you for letting us know about these issues. I will direct them to our department supervisor so we can get this handled ASAP. I am happy to see that our staff met your expectations during your stay. We hope to see you next time during your travels.

10/10 Excellent

Kelli, Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, the A/C makes a weird washing machine noise but it put me right to sleep. Very nice lounge to drink coffee while the kids were still sleeping.
Stayed 1 night in Aug 2023
Response from General Manager on 17 Aug 2023
Kelli,I want to thank you for rating and reviewing your stay. I am happy to hear that we met your expectations, we hope the next time you stay with us, we will have the A/C issue handled.