Spa Orlane

The room was a suite and was very large. It was kept clean and the location was very good for us.

Awful place…totally empty. can’t use pool without extra fees. Paper thin doors ….belonging stolen from room….avoid Mexico City it’s dangerous and not cool for Americans..I was assaulted right outside of hotel by two slackers who bumped into me….wont ever go back to Mexico City or that awful hotel..

Came to CDMX for a birthday/concert visit. The Andaz made this trip even more special. Dany the bellboy, specifically! We came back from the Harry Styles concert to find a birthday cake, luggage tags, and a memorabilia ticket. Little details like that were great. The rooftop pool was clean and beautiful, as well as the rest of the hotel. For nervous travelers, the abundance of staff and security will put your mind at ease. We were 2 female travelers (34/16) and felt very safe and checked in on the entire time. Would 1000% recommend staying here!!