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"Good location with a clean room. Few observations on this hotel. I believe they had become complacent as they are the main hotel in Strahan and act as such - they are connected/own the main restaurants it appears. Reception staff are not very welcoming - we arrived early, the town was not full and other guests appeared to get an early check in. We were told ours was not ready and when I asked could they call me whe. It was I was told they did k no it have permission to dial a UK mobile (really they are a tourist hotel!) - they advised they would email. I never received an email! The promotion of the room had inaccuracies. I booked waterview room (with stairs). We ended up in a room that required us to take our cases up a lengthy ramp - we were able to do this others may be less able. Need to make it clearer in room details. The room was comfortable but as others have said there is a tired look and feel about it - we had to request replacement bulbs in the main room and the bathroom, which were done effectively but question how often rooms are checked. Overall an acceptable stay but the customer experience delivered by the hotel needs some work or maybe they need more competition."

"A lovely location overlooking the river. Quiet room with a great guest lounge. Excellent meals."

"My partner and I made an emergency reservation fairly late on the same day we were meant to arrive in town. We encountered some extenuating circumstances during our vacation, which meant we needed a safe place to sleep for a couple of nights. Despite this short notice, our stay was fantastic! We did a contactless check-in after hours, arriving sometime after 7pm. This was a godsend after the long, and frankly terrible, day we’d had. In the morning, the staff were very welcoming, accommodating, and I felt at ease immediately. Our room was impeccably clean, comfortable, and I also loved that our suite had a private bathroom. The included breakfast was quite good as well- and I’m a fairly picky eater. Overall, it was money well spent and I would love to go back someday. Additionally, the town of Cygnet is quite charming itself. There are a few options nearby for food, fun, shopping, etc., but I was particularly fond of a cafe/bakery that makes an absolutely divine sourdough baguette. I dream of that bread even now"

"Clean room, comfy beds with a nice lake view. Perfect away location for a family get away. "

"We arrived on a rainy coolish afternoon, and were so glad to get into our spacious unit and have a cuppa. Lots of room, very comfortable bed, and we ordered dinner to eat in. There is a sizeable restaurant too. We were really happy with our stay, especially not having to go out in the weather for dinner. "

"這間旅館非常好，以相片相符，最窩心的是我們沒有睇到check-in時間是晚上六點，到達接待處已經是晚上六點零五分，徬徨之際，見到左邊有個盒子，內有一個信封連一串房間鎖匙，頓時覺得安心。旅館內設備齊全，不過唯一缺陷就是煮食爐設在焗爐上，如果使用煮食爐，焗爐就會唔夠熱，兩者不能同時使用，不過整體來說都是一間非常滿意的旅館。"

"Room was clean and suited us as a family of four but wouldnt recommended more people than that. Kitchen was excellent and had everything you would need. Good location. "

"It was a nice stay with spacious rooms and comfy beds. "

"Clean, well equipped, easy walk to everything in town. "