Search Hotels Near Southpark Mall, Richmond

"The staff there were great. Super helpful when our keys stopped working"

"Overall great experience. "

"We were on the first floor, very noisy from the outside and distracting."

"The third floor smells like urine, broken light on bed ,when there where pubes on the shampoo bottles I requested someone clean it or a new room - I was told no one was working but them so they can’t come clean it - so got a new room fifth floor - smelled a lot better - trundle bed mattress was dirty and socks under bed couch - if air was set to 72 a musty smell was as in the room but still better then the 3rd floor smells - went to use the pool and water was all mucky and smelled like dead fish so could not use that at all - I did not get to experience some of the good part that other may have because after the overnight staff member was rude I didn’t bother asking anyone else what the heck was up with the pool and the smell and the musty air "

"Room was clean and pool was nice"

"The sink was clogged and the iron was missing in the room. It was a pet room that smelled like a dirty pet the whole time. The staff was the greatest!"

"This property needs a lot of work. Some of the staff was great and others were not. It will do for a night visit but I wouldn't stay here more than one night."

"I had an accident with my room since it leaked water from the bathroom to the room, I recommend remodeling the entire bathroom of this room since it looks "old" the grout of the tile is dirty and I think it is not the quality standard of the Marriott"

"Clean room. I forgot my body wash and they had one in the shower complimentary already there. This was a great room and very comfortable great for a quick trip."