Search Pet-Friendly Hotels in Southlake

"We booked a double queen suite 2-3 months before traveling. When we arrived at the property we were informed that the room was no longer available. We were offered a single king room with 4 travelers. Absolutely unacceptable. Thankfully we were able to book at room at Indigo Hotel in downtown Dallas. It was in a much better area and absolutely gorgeous."

"Hotel was clean and breakfast was great. "

"I just wanted to leave a huge thank you to one of the staff members here for being so kind and accommodating during our stay. She went above and beyond to help me and my mom, including making sure our rooms were beside each other, which truly meant a lot to us. From the moment we checked in, she was welcoming, patient, and genuinely caring. You can tell when someone actually enjoys helping people, and she absolutely made our experience better. Hotels are remembered because of people like her. Thank you again for your kindness and amazing customer service!"

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"I haven’t gotten my deposit back yet!!!!! I think there stealing money from customers "

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"I was surprised at how comfortable the pillows and beds were. Most of the time whenever I go to any hotel I can’t sleep because the bed and pillows are trash, NOT HERE! I slept like a baby and that rarely happens. The staff was amazing, helpful and flexible. "