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An exellent hotel! Very spacious room. . Good location, just 15 minutes driving to Chur. Free parking. Staff was very friendly

Really lovely hotel with a good spa and nice little bar (serves some tasty cocktails). What made it extra special was the Pradaschier Toboggan pass from the hotel for staying 2+nights. This saved us a lot of money. Down side was the restaurant is closed Mon & Tues evenings and very little choice in the villages for restaurants.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

Very pretty hotel perfect service, I 'll come back soon!

What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.

The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

Fantastic facilities in pristine village! The staff were very helpful and attentive, with every of detail of our stay well planned.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Very friendly hotel with great Spa and access to the mountains

We have been visiting Nira Alpina for many years and it is always the perfect ski vacation. Great facilities, ski room, fast internet, discounted lift tickets, free shuttle from the train, bus to other mountains at the property, ski-in/ski-out, free breakfast buffet and spa with incredibly helpful staff.

Lovely location. Very clean and big rooms. Lovely staff. Breakfast was amazing. Loved it.

Lovely family run hotel with great views. Very friendly and welcoming. Room was nice, super hot shower. Good food, own car park. Would definitely stay again if I was in the area