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"Accomodating Staff"

"Everything went well didn’t visit bar"

"Clean room, and casino was pretty clean "

"Parking felt safe, clean room, but pool was unavailabe to swim. It was very dirty, kids were sad. Host and staff was friendly and nice. "

"The front desk clerk that checked us in around 3 pm was extraordinarily helpful and kind. She did make sure to advise us that there is no front desk staff after 9 pm and made sure that we understood how to contact someone in case of any issue. That was red flag number 1. We left and returned around 8:30 pm with dinner, and there were multiple vagrants around entrance that did try to engage myself (38/f) and my daughter (7). The front desk was already closed. That night we went to shower and get ready for bed when we realized that the towels in my room looked like they were dirty/stained with grease and old lipstick, though folded/placed nicely. We luckily had towels of our own to use. There are ZERO amenities - no shampoo/body wash. One tiny bar of hand soap only. When we tried to go to sleep, all I can say is those walls are ridiculously thin. We heard EVERYTHING in the hallway (which smelled heavily of marijuana). Additionally, the hotel is very close to an airport, so airport and train noises throughout the night. Not much sleep was had, and the icing on the cake was a domestic violence incident on our floor with police response... which I was alerted by another hotel the next day is a common occurrence here. Overall felt very unsafe. I had two day accommodations and I left after 10 hours. I didn't even bother with a refund... it was not worth it. As the saying goes "you get what you pay for.""

"Room key didnt work."

"Breakfast was good, the attendant was so efficient, couldn’t believe one person prepared it by herself. Staff at front desk greeted you professionally and was so accommodating. Room was clean and bed was so comfortable. The only negative was the Airport shuttle, which needed to be cleaned and vacuum inside and out. The manager gave 5 diamond service to and from the airport. "

"Yes good"

"Everything was as expected for a Hilton. Would have preferred a complimentary breakfast. "