Search Hotels Near Southern Appalachia Railway Museum, Oak Ridge

"The first was room was very dusty and dirty, was moved to a different room and the new room was better but there was hair in the sheets in the new room and when using the air conditioner it had a very odd smell. Requested late checkout and that was not recorded from the prior person so we got multiple knocks on our door from housekeeping with them asking us to leave, then the front desk called also saying we were needing to checkout despite requesting late checkout. I will not be using this hotel ever again. However the lady who checked us in and checked us out was very nice and tried to be as helpful as possible."

"Great coffee"

"Hotel is basic - kitchen, bed, bathroom - but no utensils or silverware at all. Only access to food and drink are vending machines and a coffee machine. No breakfast provided. Cabinetry and drawers etc are walmart quality - so bottom line this is like a hostel more than a hotel and you need to come armed with everything you need. There are no staff on site between about 9.00 pm - 7 am which could be an issue in an emergency. Not sure what happens if yiu arrive after 9 pm and need to check in. One other thing to note is that my room (and I suspect others) have no blackout curtains, only slatted blinds, which would be fine were it not for the 500 gigawatt halogen lamps in the parking lot which make the bedroom light even in the middle of the night. So if you literally just need a bed, bath and a room, this is OK - but if you intend to use the room for more than that, find somewhere more typical with carpeted floors and some amenities."

"Vanessa was great when we checked in. Rooms were well appointed and updated"

"This was a very nice hotel. The room was nice & quiet. The beds were comfortable. Breakfast was great. My only complaint is a mildew smell in the room. It does not have anything to do with cleanliness, because the room was very clean. "

"While traveling, we received a call that staff didn't have the king room available that we had booked, instead asking if we would take a queen. May asked us to call back. However, no matter how many times we tried, no one answered front desk. Corporate was no help to us. Orbiz/Expedia said that cancelling would forfiet our money. When we arrived we were given the queen and two goodie bags, each containing a bottle of water and a bag of Skinny Pop. No refund or adjustment to the room rate we had paid.There was no hair dyer (guests must check them out), only a tiny bar of soap and one tiny container of shampoo, no hand towels, and the TV didn't work (an employee did fix that), The floor was tacky in areas. Maid was knocking on our door before check out time the next morning. Will never stay here again or recommend it. It was so frustrating for two weary travelers. "

"Nice property. Friendly staff. Enjoyed the bar. Disappointed there is no breakfast."

"The room was clean though the common areas were a bit shabby. There was a group with a lot of high schoolers there and they were very loud, both in the lobby and the halls. The room smelled a bit musty, but after a while I didn’t notice it as much (not sure if that was because I cranked the air conditioning or that I got used to it). The bed had a definite dent in the mattress and I had to shift my position to get comfortable. Not a great stay, but adequate for my purposes "

"I especially liked how wild let the outside of the hotel was. It made us feel very safe. The hotel did have a strange smell inside our room. It was too cold to go swimming in the outdoor pool so I don’t know how the condition was. Breakfast was good, but I wish it would’ve had some sort of protein, other than yogurt and milk. Staff was excellent and very friendly. Beds were very comfortable and everything was pretty clean. Overall, I would definitely stay there again because for the price it was a very nice hotel. "