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"The staff went above and beyond to ensure our stay was perfect. The room was immaculate. Check in and out was very easy with online options to make check in faster. Parking may be an issue of the hotel is fully booked. The front desk staff were helpful finding parking alternatives."

"Beautiful views, enhanced by our free room upgrade which gave us uninterrupted views over the lake. Room was kept clean to a good standard throughout our stay, had to prompt for a few extra coffee sachets since we don’t do decaf. Loved the spa, the sauna could be hotter but we didn’t stay for the sauna. Easy access to Queenstown, the hill on the way back can be a little much at the end of the night but there’s always a bus or taxi. Overall very happy"

"The room was very clean, the staff courteous and helpful"

"Lovely quiet location with boat taxi to the main town. Fabulous lake views and freshly prepared meals. On the Kelvin trail."

"The room is very pleasant."

"Excellent experience from check-in to very early morning shuttle to the airport. "

"All of the above Ritu at Reception was helpful and very professional Keep doing what you are doing Congratulations "

"Our room was spacious and generally nicely appointed; however, it lacked storage space. No dresser, shelves or drawers in the bathroom. This meant that we heaped piles of clothes on the two chairs meant for casual seating. Otherwise, the hotel was great! Friendly and helpful staff, solid breakfast, luggage storage, and good dinner options on the nights we didn’t feel like going out in search of food. The hotel is also EXTREMELY well located in the CBD, which is very walkable. We would stay here again if in Christchurch."

"Very comfortable room!"