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Reviews of Green Mountain Suites Hotel

3 out of 5
Green Mountain Suites Hotel
401 Dorset St, South Burlington, VT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1000 reviews" "
Rating 8 - Good. 193 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great family oriented hotel.
Stayed 2 nights in May 2024

2/10 Terrible

Samir

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hot had some renovation work outside our window and when I asked the manager and staff to not have them work at 6 am because we are trying to sleep, they didn’t care to make any changes
Stayed 2 nights in May 2024

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger than I thought with living and kitchen area plus the bedroom. Everything was clean and the great was good.
Stayed 1 night in May 2024
Response from Michael on 26 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs some attention to details. No tissues in box upon arrival, and only half a roll of TP. Few towels. Pool closed for repairs. Limited breakfast foods. Expensive for limited amenities.
Stayed 1 night in May 2024
Response from Michael on 24 May 2024
Thank you for the comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

elizabeth

Travelled with family
The property is lovely. Service excellent. Lascelles at the front desk was very helpful and patient with my requests. Parking easy. Breakfast great
Stayed 2 nights in May 2024
Response from Michael on 20 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I absolutely loved it here!
Stayed 2 nights in May 2024
Response from Michael on 19 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

moses

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent!!
Stayed 1 night in May 2024
Response from Michael on 19 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michael on 19 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The parking was easy. This hotel is a bit out of town, but not a problem if you have a car. We enjoyed having the indoor pool and breakfast included in our stay. Note that they don't do housekeeping unless you request it.
Stayed 3 nights in May 2024
Response from Michael on 19 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on every way! Met our needs!
Stayed 1 night in May 2024
Response from Michael on 19 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the staff were very nice, breakfast was above and beyond for a free breakfast. Overall, I thought this hotel was exceptional and very well priced.
Stayed 1 night in May 2024
Response from Shamar on 15 May 2024
Thanks for the positive feedbacks we do hope to see you for future business

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, quiet and clean. Very friendly staff. No pets - much appreciated!
Stayed 2 nights in May 2024
Response from Michael on 12 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

André-Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Michael on 12 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Michael on 12 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Brian

Stayed 1 night in May 2024
Response from Michael on 12 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

Sona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, free delicious breakfast
Stayed 1 night in May 2024
Response from Michael on 12 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

Mark

Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadn’t stayed here in awhile ans it’s still a very nice hotel although rooms and bathrooms could use some updates. Breakfast whuch is included is very good!
Stayed 1 night in May 2024
Response from Michael on 6 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean. Big room. Close to downtown. Nice pool and spa. Great breakfast.
Stayed 3 nights in May 2024
Response from Michael on 6 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

John

Travelled with family
Great welcome by Desmond
Stayed 1 night in May 2024
Response from Front Office Supervisor on 3 May 2024
Thanks for the positive feedbacks we do hope to see you in the near future.

10/10 Excellent

Kerry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cocktail hour in the lounge.
Stayed 1 night in Apr 2024
Response from Shamar on 1 May 2024
Thanks for the positive feedbacks we do hope you return for future business

10/10 Excellent

Olha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2024
Response from Michael on 28 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas were spotless; the staff were constantly cleaning! The welcome wine/cocktails were delightful on a Tuesday arrival.
Stayed 2 nights in Apr 2024
Response from Michael on 28 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

6/10 Okay

Gwendolyn

Business traveller
Liked: Staff & service
Was under construction while I was there- paint smell gave me a headache. Otherwise nice experience and helpful staff.
Stayed 1 night in Mar 2024
Response from Michael on 23 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon

10/10 Excellent

Rachelle Moniz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury family resort with Vermont motif. I would stay her again without hesitation. It was perfect.
Stayed 2 nights in Apr 2024
Response from Shamar on 19 Apr 2024
Thanks for your positive feedback we do look forward to seeing you again

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very rustic charm. Room was great, well designed and with fantastic amenities
Stayed 2 nights in Apr 2024
Response from Shamar on 17 Apr 2024
Thanks for your positive feedbacks we do hope you return for future stays

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a very convenient area with lots nearby. The only staff we interacted with was at the front desk and they were very nice. The room was large, the bed mostly comfortable (the pull out couch less so), the water temp and pressure in the shower was excellent. It was a little noisy and the lighting wasn't great in the room. The bathroom counter was very low as were the lights above the sink which was odd, but it was a large, nice bathroom. Overall a nice place to stay
Stayed 2 nights in Apr 2024
Response from Shamar on 17 Apr 2024
Thanks for your positive feedbacks we do hope you return for future stays

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay near the Burlington Airport one or two times a year when we get in late and drive north the next morning. This hotel felt like a step up from the other hotels in the area.
Stayed 1 night in Apr 2024
Response from Shamar on 17 Apr 2024
Thanks for your positive feedbacks we do hope you return for future stays

10/10 Excellent

Cassandra, Burlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite from front desk to the breakfast staff. The place is very family friendly and that to us was a plus.
Stayed 2 nights in Feb 2024
Response from Shamar on 16 Apr 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience staying at the hotel.
Stayed 2 nights in Apr 2024
Response from Michael on 14 Apr 2024
Thank you for the comments and feedback. Hope to have you again soon. Travel safe.

10/10 Excellent

Roxy

Stayed 1 night in Apr 2024
Response from Michael on 2 May 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have no complaints or critiques at all about our stay. Clean, friendly and a nice breakfast and happy hour.
Stayed 3 nights in Apr 2024
Response from Michael on 12 Apr 2024
Thank you for he positive comments and feedback. Hope to have you again soon. Travel safe.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and helpful. They offered a social time with appetizers, and drinks from 5-6.
Stayed 1 night in Apr 2024
Response from Michael on 12 Apr 2024
Thank you for he positive comments and feedback. Hope to have you again soon. Travel safe.

10/10 Excellent

Aneel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean suite with great amenities that include hot breakfast and parking.
Stayed 2 nights in Apr 2024
Response from Michael on 11 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely establishment, very neat and contained all the requirements one could possibly think of. Staff was also very warm and friendly and I really enjoyed all the additional amenities. I would definitely return there for a future visit.
Stayed 1 night in Apr 2024
Response from Michael on 7 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from Michael on 28 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have returned several times and each time it meets our expectations. It’s clean and cozy. Close to shopping and dining. Great friendly staff. Always enjoy our stay.
Stayed 2 nights in Mar 2024
Response from Michael on 7 Apr 2024
Thank you for the positive comments and feedback. We hope to have you again soon. Travel safe

10/10 Excellent

Cheryl

Stayed 2 nights in Apr 2024
Response from Michael on 28 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Kathryn Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very pleasant but hats off to the concierge who went above and beyond when I couldn’t find the reverse on my rental car (there was a hidden button) and was desperate to go collect my dinner before the restaurant closed. So kind!!
Stayed 1 night in Apr 2024
Response from Michael on 5 Apr 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, the room is spacious and very clean
Stayed 1 night in Apr 2024
Response from Michael on 4 Apr 2024
Thank you for your positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Kathleen, Guilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lots of room in the suites quiet area. very clean, New England warm feeling. Close to stores and downtown Burlington with many excellent restaurants and shopping.
Stayed 2 nights in Mar 2024
Response from Michael on 4 Apr 2024
Thank you for your positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff are very friendly and accommodating. Property is peaceful and dog friendly. It's extremely convenient to downtown Burlington, UVM and right near trader Joe's but in acquired area. Thank you
Stayed 3 nights in Mar 2024
Response from Michael on 1 Apr 2024
Thank you for the positive comments and feedback, Hope to have you again soon. Travel safe

10/10 Excellent

Julie, SPARTA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Easter weekend with our family of five. Room was spacious and clean.
Stayed 2 nights in Mar 2024
Response from Michael on 1 Apr 2024
Thank you for the positive comments and feedback, Hope to have you again soon. Travel safe

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, ideal for families. Spacious, well equipped kitchens and sitting areas in the rooms, a complimentary breakfast, and friendly staff. Only downside is the weekday breakfast ends at 9a, a little early if you’re on vacation.
Stayed 3 nights in Mar 2024
Response from Shamar on 29 Mar 2024
Thanks for the positive feedbacks we do hope to see you soon

10/10 Excellent

Joel, Murrells Inlet

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Michael on 31 Mar 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Brenda, Jacksonville

Stayed 1 night in Mar 2024
Response from shamar on 16 Apr 2024
Thanks for the positive feedbacks please return when you can

8/10 Good

nicole

Stayed 2 nights in Mar 2024
Response from Shamar on 16 Apr 2024
Thanks for the positive feedbacks please return when you can

10/10 Excellent

Jorge, The woodlands

Liked: Cleanliness, property conditions & facilities
The suite we were in had two rooms and a butterfly position with the living room in the middle. And spaces are small but very nicely distributed and very convenient for families
Stayed 1 night in Mar 2024
Response from Michael on 26 Mar 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe.

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities
Pool and hot tub were dirty
Stayed 3 nights in Mar 2024
Response from Michael on 23 Mar 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

Joseph

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is undoubtedly one of the best dog-friendly hotels we've stayed at during our travels with our dog. We were provided with a comfortable suite featuring two separate rooms, a small kitchen, and a cozy living area with sofas and a dining table. Their complimentary breakfast is great. The staff members are friendly and helpful. Furthermore, their additional charges for an accompanying pet are very reasonable, at just $25, unlike many other hotels in Burlington that typically charge an extra $75. Without hesitation, we will definitely choose this hotel again for our future visits to Burlington."
Stayed 1 night in Mar 2024
Response from Michael on 20 Mar 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe