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Reviews of Holiday Inn Express & Suites Elkhart North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Elkhart North, an IHG Hotel
3300 Sunny Drive, Elkhart, IN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 398 out of 536 reviews" "
Rating 8 - Good. 92 out of 536 reviews" "
Rating 6 - Okay. 29 out of 536 reviews" "
Rating 4 - Poor. 10 out of 536 reviews" "
Rating 2 - Terrible. 7 out of 536 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was fantastic from the helpful desk staff to the amenities and facilities.
Stayed 1 night in May 2024

8/10 Good

William Andrew Haralam and Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new. Bedding and pillows not as comfortable as would like
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Travelled with pets
Liked: Amenities
Comfy bed and nice breakfast
Stayed 1 night in May 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great. Friendly service from everyone. Clean rooms and comfortable beds.
Stayed 1 night in May 2024

10/10 Excellent

Briona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome BRAND NEW clean spotless!!! Excellent staff, excellent breakfast!!!
Stayed 1 night in May 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from check in to check out. Appreciate all the staff there!
Stayed 1 night in May 2024

8/10 Good

Shelly

Room was clean…breakfast is not good-food looked old, not fresh at all. Bananas were all very brown, water was empty,
Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superior, very clean, great breakfast and very comfortable room.
Stayed 1 night in Apr 2024

10/10 Excellent

elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Bathroom had enough towels. Shower was hot and easy for tall person to use. Breakfast was good. Beds nice and comfy. Could use more room in breakfast area,instead of all the other sitting areas:))
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place,
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel
Stayed 2 nights in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first stay here . Very nice 👍 The young lady at the desk was very sweet 😊👍Our Room is very nice . We will come again 😊
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024

4/10 Poor

Sandra, Elkhart

Stayed 1 night in Apr 2024

10/10 Excellent

GREGORY, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was great
Stayed 1 night in Apr 2024

8/10 Good

sudharsan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Breakfast had good options. Claen and comfortable room Will stay here again when back in area.
Stayed 2 nights in Apr 2024

10/10 Excellent

shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite I did not hear any noise the entire stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Apr 2024

2/10 Terrible

Johnathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff tried getting in our room 2hrs before checkout. Wouldn’t help with a dead car battery unless they recieved compensation. Found a Good Samaritan from neighboring hotel. Thanks for nothing Holiday inn express

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an overnight stop.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for staying a night on road trip. Close to Notre Dame. Had good room layout options. Affordable.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! They had a good breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Tonya R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff were wonderful!!
Stayed 1 night in Mar 2024

8/10 Good

William, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean property. Lots of meeting spaces in property. Close and convenient to shopping, restaurants and highways. Floors were a bit creaky - perhaps due to new construction.
Stayed 1 night in Mar 2024

10/10 Excellent

Janice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great, would love a late check out option,
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
The room was very clean, the complementary breakfast had a wide variety of food. Totally worth it! Definitely coming back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brandon

Stayed 2 nights in Mar 2024

8/10 Good

Ashley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and well taken care of.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Amenities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children, Travelled with partner
Very good customer service! Would definitely go back to the same location!
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Travelled with family and small children
Liked: Property conditions & facilities
Awesome place to stay! Very helpful at the front desk!
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Stayed 2 nights in Feb 2024

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Staff was very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for a clean and friendly hotel in Elkhart?
This was the most clean Holiday Inn I have stayed at. I would definitely return. Only complaint would be that the pool towels were not replaced from the previous night when a lot of kids used what they had.
Stayed 1 night in Jan 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Certainly not an 8 out of 10. The room was not as clean as it could have been- the walls were dirty and the bathtub had mildew in it, the bathmat in the shower too. The staff were exceptional and very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

howard

Travelled with family
Liked: Property conditions & facilities, room comfort
Good stay, dirty carpets
It was great. I did however spill some water on the carpet. I used a white towel to sop it up and that's when I realized how dirty the carpet was. The towel was very dirty from sopping up the water
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

krishna

Liked: Cleanliness, staff & service, property conditions & facilities
They opened breakfast early for us due to an early swim meet. Breakfast was supposed to start at 6:30am but we had to leave the hotel around 6:30 so they opened up at 6:00 to make sure our swimmers were able to eat before their meet. Thank you!
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the stay for the fact it was clean, attractive, and close to dining options. The best thing here is the staff. They went out of their way to make sure everything was good. The front desk people are the ones who can make or break a review. In this case, both pm and am staff were stellar.
Stayed 1 night in Nov 2023