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"had to change from the first room, the second room was better but the pillows were really really bad"

"Loved all the hot tub options and the floating sauna experience with the master sauna."

"We had planned to stay at this hotel after driving for 7 hours, but unfortunately our reservation was cancelled just 4 hours before check-in. A staff member kindly called us and did their best to find an alternative hotel, which we truly appreciated. We were also advised to email regarding possible compensation for a future stay. However, we have not received any response. This was very disappointing, as we had been looking forward to our visit. While we understand that unexpected situations can occur, the way customers are treated afterwards makes all the difference. Unfortunately, this experience has left us feeling reluctant to stay with your hotel again unless the situation is properly addressed."

"Rooms are spacious, clean. Breakfast buffet with both hot and cold."

"Nice place, close to the ferry."

"Good things: Hotel was located close to the Ski train station. Good spread for breakfast. Not-so-good things: The AC in the room was non-controllable. Room became too hot in the night and nothing could be done about it by the hotel staff either!! The cooler provided was not helpful either. There was no laundry facility and dry cleaning was pretty expensive. For couple of clothes, we had to spend around 20 USD! "

"Read my previous statement regarding this property."