Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board
Check availability

Reviews of Wingate by Wyndham Somerset

2.5 out of 5
Wingate by Wyndham Somerset
138 Marsh Road, Somerset, PA

Reviews

6.6
Rating 10 - Excellent. 71 out of 371 reviews" "
Rating 8 - Good. 106 out of 371 reviews" "
Rating 6 - Okay. 87 out of 371 reviews" "
Rating 4 - Poor. 62 out of 371 reviews" "
Rating 2 - Terrible. 45 out of 371 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Lois

Travelled with partner
Disliked: Staff & service
Despite saying it’s a smoke-free environment, our room reeked of smoke. Housekeepers should have noticed this. Also, the desk is unmanned. It took at least 10 for someone to come to check us in.
Stayed 1 night in May 2024

8/10 Good

Melody

Disliked: Staff & service
It was warm and adequate. Couldnt talk to a real person on phone. Did not know that "limited staff" meant no coffee in a.m. but was ok..McD was next door. For price, was great!
Stayed 2 nights in May 2024

2/10 Terrible

Justine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had bedbugs there was no breakfast even though they advertise breakfast from 6-10am. there was nobody working there nobody at the front desk no housekeeping it was like a ghost hotel it was dirty the carpet Smelled it was just a horrible experience all the way around
Stayed 7 nights in May 2024

2/10 Terrible

Amy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Upon arrival we noticed a sign letting us know that breakfast has been removes to save money. Upon entering the room I learned that there is no cable or way to fix our connection. The bathroom also smells stale in a way i cant describe
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grass needed cut. I did like where we could park our car at. Very good idea. There was a lot of places to go get something to eat near by. We would stay there again in the future.
Stayed 2 nights in Apr 2024

2/10 Terrible

Hector

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That hotel is abandoned. We stayed Monday-Thursday but, we never saw one employee only when we checked in. The property is nasty no one cleans it’s and disgusting. I will never return there for sure. It was a nightmare there. Also they say breakfast included but they don’t even have coffee or water, nothing….Its a ripp-off
Stayed 3 nights in Apr 2024

6/10 Okay

Alan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is quite run down. There's never anyone on the front desk so you have to call and they send a janitor who is talked through the check in process over the phone by head office. It was advertised with breakfast but for $55/night what can you expect
Stayed 2 nights in Apr 2024

6/10 Okay

Rich

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this purely because they provided breakfast, but upon checking in there was a sign that said due to staff shortages there was no food. The hallway from the parking lot to the elevator reeked of weed, the room itself was dirty; the towels were tagged and the bathroom mirror was covered with dirt and old toothpaste. The beds were okay but nothing to brag about. The walls and light sconce were dented, and the walls in the hallway were peeling/water stained/dented as well. The only plus was the poor overworked staff member who was beyond friendly. You get what you pay for, but they really need to update the room pictures on this property because whomever did it did a great job at making the property look nicer than it actually does. If you're looking for a cheap place to crash, this is a great option, but I won't be back.
Stayed 1 night in Apr 2024

6/10 Okay

Potato

Travelled with family
Liked: Staff & service
Had an issue almost immediately, however the staff did take care of the initial problem. The cleanliness could come up a little.
Stayed 1 night in Mar 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
will return again....
Stayed 1 night in Mar 2024

6/10 Okay

Milton

Business traveller, Travelled with group
They are selling it as if it were breakfast, but they are not serving it.
Stayed 5 nights in Feb 2024

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have the Direct TV set up before we arrived. There was no mention of "off season" and being short staffed so pretty upset when no breakfast. Very dingy and cold. Drunk ass customers in other rooms were a nuisance
Stayed 2 nights in Mar 2024

6/10 Okay

Madison

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was a great price for what we got only thing that was disappointing when we got there there is no free breakfast which was what I was looking for with getting a hotel for 3 nights. It said on this site there was with a nice picture of it but it was closed the whole time due to short staff. Still a nice place for the price.
Stayed 3 nights in Feb 2024

6/10 Okay

PHILLIP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Zhivko

Stayed 1 night in Feb 2024

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Despite the listing saying “Free Breakfast”, there was no free breakfast. 2) Bathroom light didn’t work. Tried to call front desk, but no answer. Just dealt with dark bathroom. 3) Nightstand had dried liquid on it. Clearly not cleaned. 4) Outlet cover broken and exposes wires from outlet. Simple fix, but hotel chose to ignore it. This hotel is the epitome of “you get what you pay for”. It is old, not very clean, no breakfast, and the beds are uncomfortable. That said, I paid $55/night, so maybe I shouldnt be surprised.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Terrible customer service
Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Brianne

Stayed 1 night in Dec 2023

6/10 Okay

Michael, Springfield

Elevatpr areas need cleaned and refreshed. Room was freezing until i turned yhe heat on, hallways remained cold. No security to access the interior of building and hallways.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Room comfort
We booked this hotel as it was advertised with breakfast included. When we arrived, there was a note at the front desk . . .breakfast not included. They need to update amenities listing in the Hotels.com ad. We spend 30-40 nights a year on the road, and the bedding was the most uncomfortable to sleep on that we've slept on in years.
Stayed 1 night in Dec 2023

8/10 Good

Cindy

Liked: Amenities
They had a terrific rate because. They are for sale rooms clean hallways cold because not a lot of guests no breakfast because of huge discounts on room it would have been nice to have coffee in the morning
Stayed 2 nights in Dec 2023

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Okay for a place to sleep 1 night..price is low and you get what you pay for.
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating
Stayed 3 nights in Nov 2023

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to summons someone for check-in.(at 4PM!) Upon inspection of the room, tile was broken in the bath room,light shades were broken, and the bedding was dirty (not just stained but DIRTY) a call to the front desk resulted in repeated busy signal. A trip to the front desk produced absolutely no-one to address the problem We put the keys in the drop box and left to find better accomodations
Stayed 1 night in Nov 2023

8/10 Good

Tammi

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great. Decent room but fridge didn't work and building needs work
Stayed 2 nights in Nov 2023

10/10 Excellent

Michelle

Stayed 1 night in Nov 2023

8/10 Good

rebecca

Liked: Cleanliness, amenities
The only thing i didn’t like was the coffee was so weak i could see the bottom of the cup! But everything else was good!
Stayed 1 night in Nov 2023

2/10 Terrible

Nathan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Charles R.

Travelled with partner
Disliked: Amenities, property conditions & facilities
Older property questionable internet unable to reach desk from room phone and no ice machine on 2nd floor. Go elsewhere.
Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a budget hotel, but room dirty and our shower was frigid cold. Other rooms had hot showers. Tried to discuss this with staff, and management, but immediately met with hostile, disinterested staff, and manager.
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very nice.
Stayed 1 night in Oct 2023

4/10 Poor

Dnyaneshwar

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Add some god options in breakfast And mainly Replace carpets
Stayed 1 night in Oct 2023

8/10 Good

Benita

Liked: Staff & service, property conditions & facilities
This was a good property for the price.
Stayed 1 night in Oct 2023

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
Quick check in breakfast was good staff was nice!!
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Bad place. Not kept up at all. Bed way too soft. Bugs present. Staff gave little appearance to care.
Stayed 1 night in Oct 2023

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Price and cleanliness didn’t like no one at the front desk
Stayed 2 nights in Oct 2023

4/10 Poor

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a dump in a very depressed area.
Stayed 1 night in Oct 2023

6/10 Okay

Mark, ROCHESTER HILLS

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The night manager assured us we wouldn't hear traffic she was mistaken or... otherwise the stay was as we hoped...a place to sleep enroute.
Stayed 1 night in Oct 2023

8/10 Good

Desiree

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super sweet, and the breakfast bar had a great selection. My mom is mobility challenged so I got us an accessible room, and they set up the shower perfectly
Stayed 1 night in Oct 2023

4/10 Poor

Barb

Travelled with family
Disliked: Amenities
The heating unit didn’t work. The hair dryer didn’t work either.
Stayed 1 night in Oct 2023

2/10 Terrible

FRED, LANSDALE

Disliked: Amenities
Display should be condemned and torn down. Room smelled missing toilet products. Television was not working. Overall extremely unsatisfied.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Older out dated motel. Questionable at best. Stained sheets and comforter on bed. Room was not locked when entering room. No lock on either entry into hotel. Not very secure. Noisy aircondioner heater unit.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and highly recommended
The employees were very friendly and extremely helpful. The room was clean and cozy. They even allowed us to keep the room for a few additional hours at no cost because I had somewhere to go and my friend needed somewhere to stay.
Stayed 1 night in Sep 2023

8/10 Good

Darreall

Travelled with partner
Place is perfect for a quick one night stay. Lobby clean room clean area near elevator entrances on Ground and 2nd floor needs attention. Carpet dirty beyond cleaning entrance to elevator needs painting.
Stayed 1 night in Oct 2023

8/10 Good

Joyce

Clean room - good breakfast
Stayed 1 night in Sep 2023