"We had amazing stay in Serras. High level service everywhere. Our son enjoyed kidsclub and we enjoyed spa time. Everyone very nice and professionally helpful! Love it and coming back for sure"
"We had amazing stay in Serras. High level service everywhere. Our son enjoyed kidsclub and we enjoyed spa time. Everyone very nice and professionally helpful! Love it and coming back for sure"
"Spacious apartments, clean, nicely decorated, heating in every room, close to the central El Tarter area a few minutes walk to chair lift, bars and gondola"
"Spacious apartments, clean, nicely decorated, heating in every room, close to the central El Tarter area a few minutes walk to chair lift, bars and gondola"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A very nice hotel in a beautiful location with amazing spa facilities. The only problem we had was that the weather was really hot and there was no air conditioning in the room which surprised us !
So unfortunately we could not sleep due to a very hot room. They put a fan in the room but it did not help much !
A very nice hotel in a beautiful location with amazing spa facilities. The only problem we had was that the weather was really hot and there was no air conditioning in the room which surprised us !
So unfortunately we could not sleep due to a very hot room. They put a fan in the room but it did not help much !
Our first impressions were mixed as this was our first time at a ski resort in the summer and there was some building work outside of the hotel we didn’t know about that concerned me and a lot of the guests were more senior so we were skeptical . We quickly changed our minds. The rooms were very clean and comfortable, we all had plenty of room and the bathrooms were very generous. The sliding doors blocked the outside noise! Not sure where I’d hang all the wet ski stuff but not a problem this...
Our first impressions were mixed as this was our first time at a ski resort in the summer and there was some building work outside of the hotel we didn’t know about that concerned me and a lot of the guests were more senior so we were skeptical . We quickly changed our minds. The rooms were very clean and comfortable, we all had plenty of room and the bathrooms were very generous. The sliding doors blocked the outside noise! Not sure where I’d hang all the wet ski stuff but not a problem this...
A new Hotel
Much better than the 2 star rating.
Clean, comfortable with great staff and superb breakfast to suit all tastes.
Stayed for a short ski break 2026.
A 5 min casual walk to the lifts, plenty of local shops and access to free ski locker.
A nice change from some of Pas `s tired accommodation.
A new Hotel
Much better than the 2 star rating.
Clean, comfortable with great staff and superb breakfast to suit all tastes.
Stayed for a short ski break 2026.
A 5 min casual walk to the lifts, plenty of local shops and access to free ski locker.
A nice change from some of Pas `s tired accommodation.
A comfortable friendly hotel in Andorran alps.easy access once you have left the city bustle behind. Good trails nearby for hiking and two jacuzzis for relaxation. Nice restaurant with helpful staff. If I needed some where to stay either in summer or for skiing this place would be it
A comfortable friendly hotel in Andorran alps.easy access once you have left the city bustle behind. Good trails nearby for hiking and two jacuzzis for relaxation. Nice restaurant with helpful staff. If I needed some where to stay either in summer or for skiing this place would be it
Catherine
Reviewed November 14, 2023Reviewed November 14, 2023
El apartamento fue espectacular, tanto por sus vistas de montañas como por la comodidad, espacio, y lo hogareño que era.
La atención recibida en recepción también fue impecable, proceso del checkin fue rápido y ágil. El acceso directo al parking fue muy cómodo por los días lluviosos. No llegué a echar en falta nada, todo estaba mejor de lo descrito cuando lo reservé, solo cabe desacatar que aparecía que tenía plancha de ropa, pero no fue un inconveniente ya que lo pedimos en recepción y nos lo...
El apartamento fue espectacular, tanto por sus vistas de montañas como por la comodidad, espacio, y lo hogareño que era.
La atención recibida en recepción también fue impecable, proceso del checkin fue rápido y ágil. El acceso directo al parking fue muy cómodo por los días lluviosos. No llegué a echar en falta nada, todo estaba mejor de lo descrito cuando lo reservé, solo cabe desacatar que aparecía que tenía plancha de ropa, pero no fue un inconveniente ya que lo pedimos en recepción y nos lo...
We live in Spain and visit Andorra regularly, I’m so glad our usual hotel was full as we found a real gem here. We were made to feel most welcome, great breakfast and beautiful surroundings. Our dog was welcome too which makes all the difference. We are looking forward to returning!
We live in Spain and visit Andorra regularly, I’m so glad our usual hotel was full as we found a real gem here. We were made to feel most welcome, great breakfast and beautiful surroundings. Our dog was welcome too which makes all the difference. We are looking forward to returning!
Kirsty
Reviewed September 16, 2025Reviewed September 16, 2025
Accommodating, clean and convenient, we had this 3-bed flat for a week and had a great time. Parking is a bit tricky, some furniture needed replacing, but it was minor issue. Could have left more soap, bin bags, etc. No balcony nor view but these are available as extra. Will be back!
Accommodating, clean and convenient, we had this 3-bed flat for a week and had a great time. Parking is a bit tricky, some furniture needed replacing, but it was minor issue. Could have left more soap, bin bags, etc. No balcony nor view but these are available as extra. Will be back!
This hotel is absolutely beautiful the staff are friendly and extremely helpful. We had a wheelchair accessible room which was roomy, the bathroom was well thought out everything was within reach. The breakfast buffet had lots of choice of hot and cold foods and was delicious
This hotel is absolutely beautiful the staff are friendly and extremely helpful. We had a wheelchair accessible room which was roomy, the bathroom was well thought out everything was within reach. The breakfast buffet had lots of choice of hot and cold foods and was delicious
Super location, walk through the hotel garden and through a multi story car park to the lifts of a large shopping centre. Once at zero, you're at street level for more shops, bars and restaurants. Staff keep their distance in typical 5 star style therefore they don't appear to be very friendly. There was a cigarette burn on the sofa of room 105, disappointing. The location and comfort of the rooms here is fantastic, lovely jacuzzi bath. This was our 5th visit in 18 months, our relaxing hideaway.
Super location, walk through the hotel garden and through a multi story car park to the lifts of a large shopping centre. Once at zero, you're at street level for more shops, bars and restaurants. Staff keep their distance in typical 5 star style therefore they don't appear to be very friendly. There was a cigarette burn on the sofa of room 105, disappointing. The location and comfort of the rooms here is fantastic, lovely jacuzzi bath. This was our 5th visit in 18 months, our relaxing hideaway.
Jennifer
Reviewed October 31, 2015Reviewed October 31, 2015
Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car.
Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car.
A wonderful experience. Really helpful reception, free secure parking for motorcycles, restaurant by the pool, close to one of the best twisties (Col Ordino))
A wonderful experience. Really helpful reception, free secure parking for motorcycles, restaurant by the pool, close to one of the best twisties (Col Ordino))