4/10 Poor
MADALINA
6 May 2024
Disliked: Staff & service, amenities, property conditions & facilities
I was extremely disappointed with this property. This has been the first disappointing experience in my 2 month’s long trip in Korea. When I arrived to check in, the staff was very disorganized and they didn’t even know I was coming. They kept asking for my reservation number. I book accommodations on Expedia monthly in various countries and this was the first time the staff didn’t expect me or send a greeting before. I had to find the reservation number for them to find me in the system. Showing my passport was not enough.
Then, they placed me exactly by the elevator. I stayed for 3 nights and probably slept a total of 7-8 hours during my stay because of how noisy this hotel was. So many families with kids screaming on the hallway and constant traffic due to being right ij from of the elevator. I would never stay at this property in the future and I absolutely do not recommend this property to travelers without children who want to rest. I have 2 kids of my own so the only way I might consider coming back here in the future is for a family trip. But for solo traveling or couples traveling, this is a no-no! You will get no rest! Very, very noisy hotel and outdated…
MADALINA
Stayed 3 nights in May 2024