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"Breakfast was not good freezing cold scrambled egg and freezing beans pastries were nice thoe"

"great"

"The hotel was modern, clean and welcoming. The room was a great size with great facilities. The breakfast buffet was excellent. The only thing that could have been improved was the size of the third bed. It was quite small and low for a third adult."

"courteous "

"The room was beautiful and the staff was friendly "

"The staff were excellent - friendly, attentive and efficient. Super lovely and helpful. The hotel itself is clean and well set out. It’s walking distance to the train station and tram stop. Excellent location for a weekend break in Amsterdam. Easy to navigate to the centre. Would definitely book here again for future visits to Amsterdam. Thank you! "

"Room was in ok condition. Not much to say about staff, I was in line to check out, they ignore the line and take others who didn't even queue up"

"If you want to read a horror story or have a good laugh, start here. Throughout my entire stay, the shower drain in my original room was completely blocked, resulting in 1.5 inches of standing water in the shower after every use. I later discovered that this water was contaminated with feces and other excrement, meaning I had been showering while standing in infested water for two full days. I have seen numerous other reviews claiming the same thing about standing water in the showers that are dated to several months back, so this is a recurring issue that they haven't fixed and it finally resulted into what happened next. On the third day of my stay, while I was in the shower, feces and other excrement suddenly erupted from the drain, splattering all over me. This incident was utterly disgusting. Following this, I was relocated to a room on the 7th floor. However, this new room and the entire floor had awful smell that began the moment the lift doors opened. Every time I approached or entered my room, I had to cover my nose to tolerate the smell (and I could still smell it with my nose covered). This may be caused by the above drainage issues. Finally, the next day after this whole fiasco, I asked for a full refund. The general manager said she could only offer me two days refunded as I already had 'two good days with no problems.' Well, thank you for giving me two excrement-free days, unfortunately you could not keep the streak going on the third. Don't ever come here"