Office open 11-6 only. One employee was very kind and empathetic and the other was completely corporate. Room was extremely small. Kitchen table was on the verge of collapsing. I could not even use it.Maitenance walked in one at 10pm, thinking it was empty. The next day, the same thing happened at 7pm. Good thing the inside lock was locked, so they could not get inside. Scared the living daylight out of me. Bait and switch at checkin. Oh you requested this room, which is in bad shape. You can check it out and if you don't like you can pay more for an upgraded room. The room was small and smelled like urine. I chose the upgraded room. The only difference was that it had no odor and had a full sized microwave. I just touched the side of the towel rack and it collapsed. For that I was charged $10. I will never return there.