Outdoor pool

Reviews of Takatuka Beach Resort

3 out of 5
Takatuka Beach Resort
Sugar Beach, Barangay Nauhan, Bacolod City, Negros Occidental, Sipalay, Negros Occidental

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and relaxing place with great food and excellent service!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intuitivenss of the staff about my situation (injured back) that started with Nazin and Raphael had displayed in making my stay at the resort more enjoyable was very appreciated. I wish I knew the names of all of the other staff members that had a part in my stay. The room was nice and clean, food was very enjoyable, pool was maintained and used, the facilities (view) were kept up and great as well. I will make it a point to come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very impressed excellent service food great we will return
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun and uniquely designed resort with fun theme rooms and so much creative detail. My friend and I stayed in the cave (appropriate because I’m sort of a “bear”). The food was great, the pool was nice, and everyone there made us feel so welcome. It’s on a beautiful sandy beach too. We are certain to be back.
Stayed 2 nights in Feb 2024

4/10 Poor

John, Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Positives: Sugar beach is approximately 5 hours driving time from Dumaguete. The beach is clean, sand is soft, ocean water clear, rock formations are pretty. Improvements: The resort is tired and in need of updates and a complete makeover. The smell of the dogs (walking and laying down in the restaurant) is unappealing. Overall the staff are friendly, however, the ratty and stained towels, 2 star food service and long wait time for any requests is just a bit much. The pool water is cold. During breakfast, we observed the pool attendant pouring chlorine in the pool and stirring with a stick (not making this up). The "resort" may have provided a beautiful experience and served guests well in the past. At the present time, I would take a pass and look elsewhere.
Response from MARC on 18 Jan 2024
GOOD DAYTHANK YOU FOR YOUR REVIEW.LETS START LIKE THIS ME AND MY WIFE HAVE TAKEN OVER THE RESORT SINCE AUGUST 1 2023.WE ARE AWARE THAT SOME THINGS NEED RENOVATIONS BUT SADLY NOT POSSIBLE IN THE HIGH SEASONN RIGHT NOW (FOR OUR GUESTS NOT SO NICE)GOING BACK TO YOUR POINTS:-OUR NEW ROOM TOWELS AND POOL TOWELS JUST ARRIVED ON JANUARY 13. AFTER AN LONG WAIT WE CAN ASURE THAT ALL OUR TOWELS ARE BRAND NEW.- 2 STAR ON OUR FOOD AND SERVICE?? THANK YOU SO MUCH. WE ARE VERY HAPPY THAT MOST OF OUR OTHER GUESTS SEE THIS DIFFERNTLY. - AND YES WE HAVE 3 FRIENDLY DOGS BUT NOT SMELLY (SHOWERED ONCE IN THE WEEK).-POORING CHLORINE IN THE POOL AT 8 AM IS AN NORMAL MAINTENACE TASK BEFORE VACUUM THE FLOOR DAILY, SO THE POOL WOULD BE READY TO USE TO ALL OUR DEAR GUESTS AT 9 AM THEY CAN ENJOY SWIMMING. -POOL WATER IS COLD?? BETWEEN 28C TO 29C BUT OF COURSE WE WILL TAKE NOTE ALL YOU’RE POINTS AND WE WILL TRY TO IMPROVE, IN THE FUTURE. WE APPRECIATED YOUR REVIEW AND COMMENTS. ONCE AGAIN THANK YOU FOR YOUR STAY AND THANK YOU FOR YOUR REVIEW.

10/10 Excellent

Christopher, Canton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like quiet beaches, world class food, and a world class operation, this is the resort to go to. The music in the lounge is relaxing. The new owners took over 2 months ago, and from the new pool to other improvements, that will make the resort even better are on the way. The owners are very nice. My only regret was not booking the resort earlier and having more time to spend there. Fast internet is available, along with cable TV. If you like to relax and enjoy world class food, this is the place to be.

10/10 Excellent

Jose Joeve

Liked: Cleanliness, staff & service, property conditions & facilities
The place is lovely and quiet. Each room in Takatuka have its own theme, which we find very unique compared to the other hotels that we have stayed. We booked the Marco Polo room, which sleeps 5 with a maximum of 6 people. During our stay we were allowed to bring our own food and use their kitchen (and grill) since their restaurant isn’t open yet; however, they do serve coffee and some quick snacks like sandwiches, pizza and sausages. It is about a 20-minute drive going to the boulevard, where you can find several restaurants that closes quite late at night. They have parking spaces outside their gate, but if you want to park inside their property you can do so with a minimal charge. I suggest you call them ahead of time to reserve a parking space inside their property since it can only accommodate 4 cars. The owner and the staff are friendly and nice, the owner even waited for us near the exit to bid us farewell upon our check out.
Stayed 3 nights in Jul 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed seeing their artworks and appreciate the peace and tranquility of the place including the access to the shoreline
Stayed 1 night in Jul 2023

10/10 Excellent

FELICIANO

Travelled with family
Liked: Cleanliness, staff & service
The room was in great condition and had fun themes. The property is decorated very nicely. And the bathrooms and shower worked very well. Hoever, the WIFI did not work at all in the rooms and was spotty around the property. The property is far from the main part of town and Campomanes Bay, so it would be best to bring your own car, as the tricycle rides can be expensive.
Stayed 2 nights in May 2023
Response from Cathy on 14 May 2023
Thank you, Sir, it was a pleasure having you with us. We are looking forward to your next visit and wish you a nice day, Cathy

10/10 Excellent

Alexander, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach and water for swimming. The resort is a fun spot for 1 - 2 nights with eclectic style rooms. Super fun.
Stayed 1 night in Mar 2023

8/10 Good

Pam, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theme rooms are quite interesting and original. The beach is beautiful and clean.It took close to 3.5 hours from Bacolod by taxi and then a quick pump boat to cross the river. There are only 3 or 4 other resorts on the island so we had not much restaurant to choose from other than the resorts. Luckily though there are a variety of food in the menu. There are a few lounge chairs and huts on the beach depending if you’re looking for shade or full sun. Wifi and phone reception is scarce but that’s not their fault. Make sure to download movies to watch prior to coming to the resort There is a german shepherd that they own and i’ve noted a few spots in the sand with dog feces. I wish they would clean after it. Also, bring lots of bug spray. Large mosquitos around.
Stayed 3 nights in Feb 2020

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed, well maintained beach resort with good food and decent WiFi. They should mention in the property description that the road does not go all the way through to the hotel. You have to take a short boat ride, 15 min max, to th property. As there were boat guides nearby and available, it was not hard to get to the property however older guests may have a problem with that.
Stayed 1 night in Nov 2019
Response from Cathy on 3 Dec 2019
Thank you, Thomas, it was a pleasure having you with us. Hope to see you again, soon. Have a wonderful day, Cathy

10/10 Excellent

Rachelle, California, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided me with a unique and smooth experience since getting on boat towards the final destination to where the accommodations are as it’s our first time. Food choices are beyond expectations. Staff are responsive with concerns, along with openness. One of them shared stories in general about the place and it’s people. Good choice if you want peace and quiet, at the same time if you would like to unwind from the city buzz. Thank you Takatuka!
Stayed 2 nights in Oct 2019
Response from Cathy on 2 Nov 2019
Thank you, Rachelle, for this nice review. It was a pleasure having you with us and we hope to see you again, soon. Have a wonderful day!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Formidable hôtel, situé sur la plage de Sugar beach, avec une déco incroyable, chaque chambre a un thème... chaque détail est choisi, on passe un temps fou à tout observer! Tout est parfaitement clean, un personnel super sympa, disponible, etc... le petit dèj est juste parfait! Le restau et sa carte tout aussi incroyable de diversité, chaque plat est un vrai délice. Les patrons sont très accueillant et vous ne louperez pas Ozi, le chien, tout aussi incroyable et sympathique... le seul chien qui a un doudou/lapin en peluche...😂😂😂 Bravo et merci pour ce séjour. Patrick.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly owner esp. Cathy. Our room was upgraded at no extra charge because of the stormy weather that's not their fault.
Stayed 2 nights in Jul 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mini vacation
great time very nice. great food and service was very freindly . will for sure tell my freinds about this place. and will visit again thank you kelly and Kathy
Stayed 2 nights in Jun 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is always amazing
Stayed 1 night in Jan 2019

10/10 Excellent

Angelie

Awesome
our experience was good
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
not 9.2 but not bad
should not be 9.2 rated. room decor very great. gardens great, room is clean great. no parking of course because there is no road to property, only accessible by boat. beach not bad but not great. aircon is not big enough to cool this large room. only outdoor dining available is not great. breakfast not good. bed is uncomfortable even using Philippines standards if you know what i mean. bedding setup is designed as "hostel" style. small pillows, minimum mattress, minimum sheets, king bed has only two twin size cover sheets, no other covers. if it was a Hostel then the bed is as expected. bedding needs improvement. if the bedding issues were corrected and if the breakfast were upgraded to at least "basic Philippine cheap hotel breakfast" or perhaps upgraded to basic European style breakfast with a cook who at minimum knows how to cook an egg, then breakfast rating could be higher.
Stayed 1 night in May 2018
Response from Cathy on 31 May 2018
Dear Anonymous, We have noted your concern about the bedding and would like to point out that a 6 inch mattress is far more than minimum. The bed sheets and pillows we provide are standard and designed for the hot climate here in the Philippines. Guests are always welcome to ask for thicker linen if needed. Furthermore, it is always helpful to close all windows when operating the A/C, which is the most frequent occurrence we witness on a regular basis. Until now, all our guests (incl. German, French, Austrian, Swiss, Filipino, Italian, Swedish, etc.) incl. long-term guests who stayed with us for 3-4 weeks praised our breakfast buffet as rich and varied. Every day there is an alternating offer of: - breads of all kinds (white, rye, whole wheat, braid, bread rolls, croissants, whole wheat and white toast, sweet pastries, cakes, etc.). - eggs to order (fried, scrambled, omelet, soft boiled) - rice in alternate ways - corned beef, ham, spam, sausage, tocino and chorizo ​​- cold cuts, salami, smoked ham, bacon, meat loaf, assorted cheeses, jams and other spreads like peanut butter, nutella, cheese spreads - waffles, pancakes, crepes - cornflakes, cereals, granola, fruits, yogurt, milk, honey, maple syrup, etc. - coffee, various teas, various juices, detox water, etc. A basic cheap Filipino breakfast would be 1 egg, rice, bacon, coffee. A basic European breakfast would be 1 bread, butter, marmelade, coffee. Hence, we are not sure what kind of "upgrade" you wish...

10/10 Excellent

Darrell, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at Takatuka Lodge was such a relaxing experience , great hosts , great location great food and so clean . I have already recommended this place to many friends and cant wait to return . Takatuka puts another W in WOW , the attention to detail is amazing , just wish I had stayed longer .
Stayed 5 nights in May 2018
Response from Cathy on 9 Jun 2018
Thank you, Darrell, it was a pleasure having you with us. We are looking forward to your next visit and wish you all the best.

8/10 Good

Monette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and best service

10/10 Excellent

Lemar, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant weekend getaway as a family. The food and service is excellent. A family member celebrated a birthday, if you want peace of mind this resortis very much recommended. Great value of money, long drive but it was worth it. We would like to come back😊
Stayed 1 night in Jan 2018
Response from Cathy on 24 Jan 2018
Thank you sooo much Lemar. We enjoyed your company very much and are looking forward to having you with us again. Have a wonderful day!

10/10 Excellent

cristina

Stayed 2 nights in Jan 2024

10/10 Excellent

yutaka

Stayed 2 nights in Jan 2024
Response from MARC on 18 Jan 2024
THANK YOU SO MUCH AND WE HOPE TO SEE YOU SOON BACK HERE GREEETINGS MARC

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Niklas

Stayed 2 nights in Oct 2023

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Amazing place
We were lucky enough to spend our honeymoon in this wonderful place. Quality and fantasy in everything, from the wonderful rooms to the great restaurant, we will definitely come back here in the future 😊😊
Stayed 10 nights in Oct 2018
Response from Cathy on 5 Nov 2018
Thank you very much, Jan, for this nice review. We are very much looking forward to having you with us again. All the best, Cathy, Takatuka

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great unique hotel with friendly service
My husband and I had a wonderful stay in Takatuka. This place is charming,beautiful and unique. Each room has different theme, the staff are outstanding and food is delicious. We stayyed in Golden Empire room wchich was amazing and very well appointed with old world charm. Hotel is clean with a staff that goes out of their way to please you. This whole area of Philippines is stunning and to be able to watch amazing sunsets everyday from the beach was a magical experience. Ideal romantic gateway. I would recommend this hotel to everyone. Thank you Tukataka for the unforgettable stay.
Stayed 6 nights in Jan 2018
Response from Cathy on 12 Mar 2018
Thanks soooo much for your nice review. We enjoyed your company very much and hope to have you with us again, soon. All the best and sunny greetings from Sugar Beach!

8/10 Good

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farniente
Belle plage et hôtel sympathique. Par contre endroit isolé, pour séjour tranquille uniquement.
Stayed 2 nights in Mar 2018

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastische Lodge: hier wil je nooit meer weg!
Alles is perfect aan dit ongelooflijk leuke en goede resort. Van het geweldige kleurrijke en creatieve ontwerp, de comfortabele kamers waar werkelijk aan alles is gedacht, het fantastisch lekkere eten, de mooie schaduwplekken met comfortabele ligbedden aan het strand en de warme, vriendelijke eigenaren en aardige groep medewerkers. Sugar Beach is heerlijk om te zwemmen en heeft elke avond prachtige zonsondergangen. En dan de rust. Geen auto’s, alleen af en toe een boot. Wat een geweldige plek, echt een aanrader!
Stayed 4 nights in Jan 2018
Response from Cathy on 5 Feb 2018
Thanks soooo much for this nice review, Hendrik. We had a great time in your company. Hope to see you again, soon. Sunny greetings also to your lovely wife. Cathy