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Reviews of Jamont Hotel

3 out of 5
Jamont Hotel
Mercedes Boulevard, Barangay 1, Sipalay, Negros Occidental

Reviews

5.8
Rating 10 - Excellent. 3 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 5 out of 31 reviews" "
Rating 2 - Terrible. 7 out of 31 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Anna Marie

Travelled with family
Disliked: Property conditions & facilities
We liked the proximity of the hotel to the beach. We were disappointed with the poor upkeep and maintenance of the hotel.
Stayed 1 night in Feb 2022

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very close to beach ,wonderful staff,so polite and friendly
Stayed 3 nights in Jan 2020

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!
Heed my advice - Never ever book a stay here. I booked a junior suite which was supposed to include 2 bedrooms with a queen bed and single bed for each room for 6 persons. When we arrived, the receptionist asked my sister to take a look at the room which was in the 3rd floor. When they came back my sister informed me that there were only 2 beds in the room which will be given to us. So, how can we fit 6 people in 2 beds? I was tired since our trip took more than 4 hours and we had to wake up at 3am; so i got angry. I told the receptionist to call the manager after we showed her our booking receipt which clearly indicated the # of rooms & beds which we paid for. After a heated discussion, we ended up taking a room w/ 3 beds. Furthermore, the place was dark; it smelled musty. There cobwebs behind the curtains. Wifi was non-existent in the rooms; you had to go down to the reception area to get a decent signal. There was also no “city view”, just the parking lot view. WORST HOTEL EVER!
Stayed 1 night in Aug 2019
Response from Hotel MGNT on 29 Sept 2019
Hi Vivian.. we do apologize for the experience you had with booking with us. Management takes your feedback with utmost concern and has taken the necessary actions to avoid instances line this happening again. This is also a wake up call for us in improving our services. Again, sorry about this. For your wifi concern, management has been in constant communication with the TELCO providers to improve their service considering that internet connection is dependent in the 3G or 4G signal (if lucky). Thanks for your feedback.

4/10 Poor

Dinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Jackie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The receptionist are nice and the area is close to the market which is good. We saw cockroach twice when we went inside the room! The electrical outlet next to my bed was unusable coz it was left open with the wirings visible. There's no telephone in the room. Wifi doesn't work at all. The shower head won't stay on it's holder. We ordered breakfast and it was a long wait. The food wasn't good. I was disappointed coz the hotdogs that my nephew's ordered was sour. The tapa was chewy and hard. The water from water dispenser (that my nephew and brother already drink) was dirty. The crew wasn't even apologetic after telling them about the problem. I was with my family treating them on a vacation but our stay at the hotel was not what I wanted for them to experience.
Stayed 2 nights in Jul 2019

8/10 Good

dingdong, dumaguete

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
angeli from the frontdesk is very accomodating.but the service in the restaurant is very slow ..
Stayed 1 night in May 2019

2/10 Terrible

Angeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small and dirty.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Cheruvim Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Way to expensive for what you get. Room was in very poor condition. Tv not working, no wifi, air-conditioning not adjustable. No trust of the staff so you need deposit for the key and room inspection when you leave.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Close to everything hotel is downtown. Staff was very helpful arrange for a island hopping tour. The swimming pool is open 24 hours a day at night all you have to do is ask the staff to turn the lights on .
Stayed 1 night in Jan 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Refrigerator so dirty, bathroom are flooded, nice close to the market
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a block from the beach. Staff are friendly and accommodating. Comfortable room. Good WiFi.
Stayed 1 night in Sep 2018
Response from Jamont Hotel on 30 Oct 2018
Thank you for staying with us. We appreciate your review! :)

2/10 Terrible

Mac, Jomtien,Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anything but what is advertised.
Staff was wonderful, but apparent ownership controlled not only the city but everyone that worked there with the threat of termination. Bugs in bed, mattress cover had blood and urine stains, no wi-fi, food when available was awful. Charged extra for using the swimming pool with a guest. One of the worst hotels I have ever stayed in.
Stayed 18 nights in Feb 2018

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Accommodating friendly staff, comfortable bed.
Stayed 1 night in Jan 2018

8/10 Good

Vidar, Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and old-fasioned.
We spent this years CHRISTMAS at this hotel. Peaceful and relaxing it was! Safe, guarded parking-space for our car, a big "family-room" (although equipped with only ONE chair...), no noise neither from the hotel nor from the surroundings.
Stayed 3 nights in Dec 2017

2/10 Terrible

Richard, Philippines

Disliked: Staff & service
we have a very bad experience
My additional guess was not properly coordinated between expedia and the hotel which leads us to pay again. as per the hotel front desk expedia receipt is not valid. Front desk has No etiquette and no manners
Stayed 1 night in Sep 2017

8/10 Good

Johna Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had Fun
The room was clean and their services were good with accommodating staff. If I were to go back in Sipalay, I will still choose Jamont Hotel. Hope they will have bathtub.
Stayed 1 night in Aug 2017

4/10 Poor

Randolph

Disliked: Staff & service
Nice view. Bad review.
They advertise free in room Wifi we never had any connection for the 2 days we were there. They also advertise satellite television but we could not receive a single channel during our 2 day stay. They advertise free toiletries but when I asked for soap and shampoo they told me that it was not included. Overall, I was very disappointed with what they said they offered and received none of it. If you are not going to provide the FREE in room Wifi and satellite television service that you claim to provide, don't put them in your room features because that is false advertising and misleading. I would not recommend this hotel to anyone.
Stayed 2 nights in May 2017

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good

6/10 Okay

Karl

Liked: Cleanliness, room comfort
It was an OK stay The room was nice with Jacuzzi for a provincial hotel I was fine but the kitchen management needs to be addressed Service was good but the food not so good and took too long to arrive

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
シャワーがチョロチョロ
シービューと言ってもバルコニーから身を乗り出さないと海が見えませんでした。 ロケーション、スタッフはとても良いので、次回は安い部屋にします。
Stayed 2 nights in Feb 2020

2/10 Terrible

Jonas

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad experience. No wi-fi on the room even the discription and bookingreference said so. 500 PH deposit also came as a surprise no info. The restaurang was a total disaster. Cold food and staff that had no idea how to treat paying custumers. Breakfast was even as bad. Orded what i thought was easy, fried eggs and bacon. Got deepfried eggs and bacon cold of course. Cant recommend this place.
Stayed 2 nights in Jul 2019

8/10 Good

masaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ここなら安心、シパライ一番
セレスバス降り場のすぐ横で安心、コンビニエンスが併設で便利、大きなマーケットと大きなナイトレストランがすぐ近く、砂の長いビーチ
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Sentralt hotel ved stranden like ved bussterminal.
Hotell like ved stranden i Sipalay. Ordinært hotell men sentralt. Fikk et mindre rom enn vi betalte for hos Hotels.com. Var også rot med betalingen da vi måtte betale for rommet til hotellet samtidig som vi hadde blitt trukket beløpet av Hotels.com. De hadde ikke fått inn beløpet, så vi får nok det vi la ut ekstra refundert av expedia.

4/10 Poor

Uwe

Liked: Room comfort
Unprofessionell geführtes Hotel in direkter Strand
Abgelegenes Dorf, nichts für Alleinreisende da keine großen Ausgehmöglichkeiten. Bereits um 10pm fast alles zu. Hotel vernachlässigt und unprofessionell geführt. Schlechtes Wifi. Gebuchtes Zimmer ent sprach nicht der Beschreibung, keine Zimmerreinigung

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, room comfort
Bei Ankunft wusste niemand von unserer Buchung. Es wurde uns nahegelegt ein Zimmer mit Bad zu nehmen, obwohl wir dieses bereits gebucht hatten, natürlich mit Aufpreis. Das Hotel eignet sich sehr gut wenn man am nächsten Tag an die Sugar Beach wechselt, für einen längeren Aufenthalt nicht geeignet. Ps wir hatten das Billigste Zimmer gebucht. Die Probleme mit der Buchung lösten sich nach eintreffen der richtigen Person auch auf.