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Overview of Pan Pacific Serviced Suites Orchard, Singapore

Photo gallery

Guest reviews

4.6/5 Wonderful
68 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

Highlights

Popular LocationOrchard Road4 min walk
Popular LocationLucky Plaza9 min walk
Popular LocationRaffles City3 min drive
AirportSingapore (SIN-Changi)26 min drive

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  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Executive Suite, 1 Bedroom

    Room amenities

    • 688 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Premium Suite, 1 Bedroom

    Room amenities

    • 688 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Executive Suite, 2 Bedrooms

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
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  • Penthouse, 1 Bedroom

    Room amenities

    • 1302 sq ft
    • 2 bathrooms
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Penthouse, 2 Bedrooms

    Room amenities

    • 1689 sq ft
    • 2 bathrooms
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
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  • Deluxe Suite, Accessible

    Room amenities

    • 527 sq ft
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 King Bed
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  • 1BR Executive Suite (Triple Room)

    Room amenities

    • 688 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • 1BR Premium Suite (Triple Room)

    Room amenities

    • 688 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • 2BR Executive Suite (Quintuple Room)

    Room amenities

    • 882 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Queen Bed
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  • 1 Bedroom Deluxe Room (Healthcare Heroes Programme - employment proof & photo ID at check-in)

    Room amenities

    • 527 sq ft
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 King Bed
    Show details

About this area

Singapore

In the city centre and near a metro station, Pan Pacific Serviced Suites Orchard, Singapore is in an area with great shopping. Merlion and Marina Bay Sands Skypark are notable landmarks, and the area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay. Travelling with kids? Don't miss Singapore Flyer and National Orchid Garden. Our guests love the property's location for the sightseeing.

Visit our Singapore travel guide
Map
Popular Location

What's nearby

  • Orchard Road - 4 min walk
  • Lucky Plaza - 9 min walk
  • Bugis Street Shopping District - 3 min drive
  • Raffles City - 3 min drive
  • Mustafa Centre - 3 min drive

Getting around

  • Somerset Station - 1 min walk
  • JB Sentral - 53 min drive
  • Singapore (SIN-Changi) - 26 min drive

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Family-friendly Singapore aparthotel in Orchard, walk to Orchard Road
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a spa tub and a meeting room. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a hob and a microwave. Added amenities include a living room, a dining area and a rice cooker. Limited housekeeping is available.
Pan Pacific Serviced Suites Orchard, Singapore offers 126 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. This accommodation offers separate living rooms and includes desks. Accommodation at this 5-star aparthotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, designer toiletries, bidets and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with cable channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on weekdays only.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Property amenities

Pool/Spa

Outdoor pool
Hot tub

Internet

Free WiFi

Parking and transport

Free self-parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Accessible parking

Family friendly

Children stay free
Children's pool
Childcare (surcharge)

Kitchenette

Fridge
Hob
Microwave
Cookware/dishes/utensils
Rice cooker

Dining

Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe

Bedrooms

Bed sheets provided
Rollaway/extra beds: SGD 86.5 per night

Bathrooms

Bidet
Designer toiletries
Hairdryer
Bathrobes

Living spaces

Living room
Dining room
Library
Sitting area

Entertainment

LCD TV with cable service
Pay films

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Desk

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

Lift
Wheelchair accessible
Roll-in shower
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Luggage storage
Laptop-compatible safe
Free newspapers
Porter/bellboy
24-hour front desk
Free bottled water

Location highlights

Near a metro station
In the shopping district
In the city centre

Things to do

24-hour fitness centre
Shopping centre on site

General

126 rooms
16 floors
1 building
Built in 2008
Access via exterior corridors

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
To benefit from the special Healthcare Heroes program rate, healthcare professionals must present proof of employment and photo identification at check-in. The property reserves the right to amend the rate charged if valid proof is not provided. Please contact the property directly to confirm acceptable proof of entitlement.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 86.5 per night.

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 1000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: SGD 96.30 per vehicle
  • Rollaway bed fee: SGD 86.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

Can I cancel my reservation for free at Pan Pacific Serviced Suites Orchard, Singapore and receive a full refund?
Yes, Pan Pacific Serviced Suites Orchard, Singapore offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Serviced Suites Orchard, Singapore cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of SGD 96.30 per vehicle applies.
Where is this property located?
This family-friendly Singapore aparthotel is located in the shopping district, within a 10-minute walk of Orchard Road, Takashimaya Shopping Centre and The Paragon. Lucky Plaza and Plaza Singapura are also within 15 minutes. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 11 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
53
4 - Good
7
3 - Okay
7
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Room condition is old.

Stayed 12 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.

Stayed 6 nights in Oct 2019

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.

Stayed 11 nights in Sep 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.

Stayed 6 nights in Sep 2019