Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore

Property class: 5 and above

Choose dates to view prices

Located close to Orchard Road and Robertson Quay, Pan Pacific Serviced Suites Orchard, Singapore provides an airport shuttle, a terrace and a shopping centre on-site. For some rest and relaxation, visit the steam room or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a large bed, bedside lamps, a window with a city view, and a small table with a phone.

Deluxe Suite, 1 Bedroom

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a walk-in closet, and a bathroom with a mirror and towel rack.

Executive Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom

A modern hotel room with a large window, a dining area with a table and chairs, a sofa, a bed, and a small side table.

Premium Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 2 Bedrooms

A modern apartment with a dining area, kitchen, and a large window offering a city view.

Executive Suite, 2 Bedrooms

  • City view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Penthouse, 1 Bedroom

A modern apartment with a kitchen, dining area, and a large window with a city view.

Penthouse, 1 Bedroom

  • City view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Penthouse, 2 Bedrooms

A modern living room with a sofa, chairs, a coffee table, and a large window with a city view.

Penthouse, 2 Bedrooms

  • City view
  • 1689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

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About the area

Located in Orchard, a neighbourhood in Singapore, Pan Pacific Serviced Suites Orchard, Singapore is in a shopping district and near a metro station. Orchard Road and Robertson Quay are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Gardens by the Bay. Travelling with kids? Don't miss East Coast Park and Universal Studios Singapore. Visit our Singapore travel guide
View more Aparthotels in Singapore
Map
96 Somerset Road, Singapore, 238163

What's nearby

  • A modern building with a large sculpture in front, a Cartier store, and a sign for Ngee Ann City.
    Orchard Road
    1 min walk - 0.1 km
  • A library with bookshelves and a ladder.
    Orchard Central
    2 min walk - 0.2 km
  • A modern shopping mall with stores like GUCCI and PARIS LA COMTE.
    The Paragon
    5 min walk - 0.5 km
  • A modern architectural building with a curved glass facade and a large digital display.
    ION Orchard
    8 min walk - 0.7 km
  • Takashimaya Shopping Centre
    3 min walk - 0.3 km

Getting around

  • Somerset Station
    1 min walk
  • Kempas Baru Station
    33 min drive
  • Changi Airport (SIN)
    26 min drive

Restaurants

  • Hai Di Lao 海底捞火锅
    1 min walk
  • Ya Kun Kaya Toast 亞坤
    2 min walk
  • Old Tea Hut
    4 min walk
  • Xiang Xiang Hunan Cuisine
    2 min walk
  • Marché
    2 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

  • Luxury family-friendly aparthotel in a shopping district
  • Orchard Road and Robertson Quay are located near Pan Pacific Serviced Suites Orchard, Singapore, which provides an airport shuttle, a terrace and a shopping centre on-site. For some rest and relaxation, visit the steam room or the hot tub. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • A porter/bellboy, concierge services and a front desk safe
  • Room features
  • All 126 rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
  • Other amenities include:
    • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with designer toiletries and bidets
    • 40-inch LCD TVs with cable channels
    • Wardrobes/cupboards, separate dining areas and kitchenettes

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Pan Pacific Serviced Suites Orchard, Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Orchard, Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Orchard, Singapore?

Self-parking is free at this property.

What time is check-in at Pan Pacific Serviced Suites Orchard, Singapore?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Serviced Suites Orchard, Singapore?

Checkout is at noon. Late check-out is available for a fee.

Does Pan Pacific Serviced Suites Orchard, Singapore provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 98.10 per vehicle applies.

Where is Pan Pacific Serviced Suites Orchard, Singapore located?

This family-friendly Singapore aparthotel is located in a shopping district, within a 15-minute walk of Orchard Road and Robertson Quay. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km). Somerset Station is only a 2-minute walk and Orchard Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pan Pacific Serviced Suites Orchard, Singapore Reviews

9.4

Exceptional

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 65 out of 86 reviews
Rating 8 - Good. 12 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Good location
Stayed 6 nights in May 2024
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Dirty carpet, loud construction noise during work hours. But the location is great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Location: perfectly positioned on Orchard Rd, next to two shopping malls with plenty of food, and the MRT station. Staff: always available, helpful, and cheerful. Rooms: very clean and comfortable with everything needed for a longer stay. Everything was in good condition. Facilities: pool, spa, sauna, and gym all really well equipped and spacious. Breakfast: included buffet was plentiful with a range of cereals, fruits, cooked dishes etc available - a very good buffet. Overall, we enjoyed our stay and would definitely return.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Right in the heart of Orchard shopping area. Supermarket across the road. Train only 5 min away. Staff were wonderful Hope pool amazing! Used it every day.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very fine accomodations which was perfect for us
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Perfect location
Stayed 22 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice breakfast, very comfortable suite
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard apart hotel

Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location, conveniently right next to the MTR (metro) and shopping centre. Decent gym and great lap pool, super breakfast staff, and good size rooms. However, inconsistent cleaning (no cleaning on Sundays, serious problem with drain flies - hundreds of them in bathroom) and unacceptable maintenance schedule (cleaner literally came any time between 9am and 5pm, and unable to schedule work in room for two days, as cable replacement service was scheduled at an unspecified time slot). Disappointing.
Stayed 6 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Orchard road. 10-15 minutes by taxi to all places worth visiting. Very nice setup - kitchen is fully equipped with all you might need. Great personnel - caring and attentive. The only thing which was not right is a leaking kitchen water tap - but it did not spoil anything.
Stayed 6 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king serviced suite was fabulous for a weeks stay. The property had a perfect central location, close to shops, transport and places of interest. Breakfast had an array of great choices and staff were very friendly and helpful. Eggs cooked to your order! Rooms were spotless and serviced everyday except Sunday as per description. Complementary room snacks and plenty of bottled water provided daily. Laundry facilities included in room or dry cleaning at a fee. Amenities were fabulous - pool in a shady spot was so refreshing, pool towels provided, steam room, gym, Jacuzzi tubs, separate lounge area upstairs to relax, read, complete with computers and massage chairs. Free tea and coffee 24/7. Highly recommend this property!
Stayed 6 nights in Mar 2019