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Overview of Novotel Singapore on Stevens

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Guest reviews

4.4/5 Excellent
445 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant

Map

Highlights

Popular LocationSingapore Botanic Gardens18 min walk
Popular LocationLucky Plaza19 min walk
Popular LocationNational Orchid Garden12 min drive
AirportSingapore (SIN-Changi)26 min drive

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  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 Double Bed
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  • Deluxe Room

    4/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Premier Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 Double Bed
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  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 Double Bed
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  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 2 Single Beds
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About this area

Singapore

Located in Singapore, Novotel Singapore on Stevens is in a shopping district and near a metro station. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore™ are popular local attractions. Travelling with kids? Don't miss Singapore Zoo.

Visit our Singapore travel guide
Map
Popular Location

What's nearby

  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Lucky Plaza - 19 min walk
  • Mustafa Centre - 10 min drive
  • National Orchid Garden - 12 min drive

Getting around

  • Newton Station - 17 min walk
  • JB Sentral - 45 min drive
  • Singapore (SIN-Changi) - 26 min drive

Restaurants

  • Where to eat
  • Food Exchange – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • L Apertif Tapas Bar – Tapas bar offering international cuisine. Serves light fare daily.
  • Winestone – Open daily.

About this property

Novotel Singapore on Stevens

Family-friendly Singapore hotel in Orchard, near Orchard Road
Along with 14 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a coffee shop/café and an outdoor tennis court are on-site. All 254 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include minibars, rainfall showerheads and coffee/tea makers.
Novotel Singapore on Stevens offers 254 forms of accommodation with minibars and a safe. LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: SGD 35 per day
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 20 per person
14 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

24-hour health club
2 outdoor pools
Arcade/game room
Children's pool
Outdoor tennis court

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

Chinese
English
French
Japanese
Korean

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

Digital channels
LED TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2 PM and 1 AM

Check-out

Check-out before noon
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 65.0 per night.
Cots (infant beds) are available for SGD 65.0 per night

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 20 per person (approximately)
  • Self-parking fee: SGD 35 per day
  • Crib (infant bed) fee: SGD 65.0 per night
  • Rollaway bed fee: SGD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Novotel Singapore on Stevens and receive a full refund?
Yes, Novotel Singapore on Stevens offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Singapore on Stevens cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Singapore on Stevens?
As of 5 Jun 2020, prices found for a 1-night stay for 2 adults at Novotel Singapore on Stevens on 25 Jun 2020 start from Rs9,733, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Novotel Singapore on Stevens pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for SGD 35 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 1 AM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
This family-friendly Singapore hotel is located in the shopping district, within 1 mi (2 km) of Orchard Road and Singapore Botanic Gardens. Merlion and Singapore Flyer are also within 6 mi (10 km). Newton Station is 17 minutes by foot and Orchard Station is 18 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
240
4 - Good
158
3 - Okay
30
2 - Mediocre
10
1 - Poor
7
4.5
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is very friendly and doing what they had to. Hotel is clean and there are hand sanitisers at the check in counter. They even prepared cake and decorated our room knowing that it is my anniversary with my bf. Technicians came down immediately as we called to ask if they could assist to fix hdmi in for us to play our switch. Special thanks to Lionel for providing us the travel adapter swiftly!! Hotel is also near to town, but would be quite troublesome to take bus down and back as shuttle bus service ends at 8pm.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall pleasant stay. Would recommend to friends and family.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room condition and pleasant staffs. Wifi speed is not as fast as I expected, but is ok.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

2/5

  • Disliked: Staff & service

Terrible Service, Unprofessional & Impolite Staff

- Check in process was slow, receptionist was not attentive and not helpful at all. Did not provide related information such as breakfast time and location, parking information and wifi connection. - Minibar items and vanity counter amenities were not stocked. - Stains on towels and yukatas. - Room was not cleaned even the make up room signal was turned on since 8am and we informed the housekeeping attendant to clean up for us. - Items requested not delivered on time. - Room service food was not warm at all. - Cutleries set at the breakfast restaurant were dirty. - One of the staff from restaurant was rude and not helpful.

Stayed 2 nights in Feb 2020