Sindalah Island Trip

The best thing this hotel has is the location. Staff is not the most helpful neither not helpful, they are OK.... They talk to you and tell you everything you are supposed to know at check in so quickly so they can finish with you and continue doing what they are doing... The property is a nice one but details start to make it look that needs an update. The corners of all the lobby dark wood pieces are all chipped. Easy fix paint them dark again so you can't see them. Same in the elevators that need more cleaning on the walls and definitely on the elevator's rugs: you can see the dirt in the corners of the rugs that are not the same exact size as the elevator's floors. TLC and maintenance is needed. I am surprised Expedia has this hotel as a 9.0. For this elevated kind of reviews you need more than just location. Room was nice and clean but same again all wood furniture and drawers are chipped. Easy fix get maintenance to paint this regularly. I was given a room next to a closed drainage pipe???? I don't know but my bathroom smelled funky and lots of noises from the bathroom wall. I would give it an 8.0 review

Amazing. Great service. Great location

Ac went out in the hotel for more than a day. Was miserably hot with 84% humidity and could only offer a fan. There was banging outside all night due to neighboring trash business, which kept us up all night. The auto blinds kept rolling up by themself, which also kept waking us up. Hairdryer was broke, and water pressure is poor and went cold several times. It’s a charming old hotel but definitely NOT worth the price and needs updated. Staff was pleasant and room was clean! Location is great but only if you don’t like to sleep!

Rooms were clean and well maintained. Great size room for NYC. Large bathroom with shower and tub. Staff is very professional and go out of the way to help. Bar and restaurant are excellent with great service. Parking right at hotel is clean and affordable. We will be back and recommend highly.

Views and staff were amazing. Right in the heart of everything we wanted to do.