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The Upper House Hotel

3.0 star property
Travelers find a peaceful retreat at this city-center haven, where poolside relaxation pairs perfectly with coffee breaks for planning daily adventures

Choose dates to view prices

The Upper House Hotel sits in the city's heart yet feels worlds away from urban bustle. Guests cool off in the outdoor pool, where a poolside bar serves refreshing drinks. Sun loungers provide comfortable spots to relax, while the café offers coffee for morning planning sessions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
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7.6 out of 10, Good, 32 reviews
The price is ₹3,422
₹4,413 total
includes taxes & fees
13 Jun - 14 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Upper House Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

Is The Upper House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Upper House Hotel?

Self-parking is free at this property.

What time is check-in at The Upper House Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Upper House Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Upper House Hotel located?

Situated in Simpang Ampat, this hotel is 0.5 mi (0.8 km) from Design Village Outlet Mall and within 3 miles (5 km) of Bukit Batu Kawan and Negeri Pulau Pinang Stadium. Pulau Aman and Changkat Keledang are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified

10/10 Excellent

Chin Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nur Ain Jong

Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023
Verified

8/10 Good

AKIKO

Liked: Staff & service, property conditions & facilities
simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice biz hotel.

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Modern choice

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Wee Kang

Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022
Verified

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel, petit dejeuner a revoir

Le petit dejeuner est le seul point negatif.
Stayed 11 nights in Feb 2025
Verified

8/10 Good

Yungming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔，早餐有變化。
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

D.N Esham

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice property. wish the bar was open.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Yee Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has potential

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities

Too small to stay.

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

KIM YENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Wenchieh

Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Wenchieh

Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nicolas

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

KUOPAO

Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

KUOPAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

WAIWAH

Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

KUOPAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Arman

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024