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Reviews of Sinclairs Siliguri

3 out of 5
Sinclairs Siliguri
Siliguri, P. O. Pradhan Nagar, Siliguri, West Bengal

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel. Lovely large room & comfortable bed. Nice bathroom & toiletries. Excellent breakfast - a lot of choice. Very helpful staff.
Stayed 1 night in Nov 2023

10/10 Excellent

William Ray, Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful stay. wish we could have stayed longer
Stayed 3 nights in Nov 2023

10/10 Excellent

William Ray, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful in a busy city. restaurant was excellent
Stayed 1 night in Nov 2023

4/10 Poor

Susanta

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Like - Location in the city Dislike - Food quality served on the 31st night PAID Eve of 2022.

10/10 Excellent

Mano, Norwalk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cool old world plantation style hotel with the best of comfort, comport and cuisine.
Stayed 1 night in Oct 2022

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Rumpa on 29 Jan 2020
Dear Mr Roy, We thank you for your review. We are indeed happy that you enjoyed your stay with us at Sinclairs Siliguri. Your kind words are a great inspiration for our team and we remain committed to provide the best services to our guests. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great swimming pool. Gym equipment old but functional. Rooms quite good but corridors, lift needs upgrading. very helpful staff Food good
Stayed 1 night in Oct 2019
Response from Sinclairs on 28 Oct 2019
Thank you for your review. We are happy that you liked our food and the team members. We value your feedback and will look at areas so that we can deliver even better experience to our guests. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Team Sinclairs on 11 Jul 2019
Thank you for your excellent rating. We look forward to welcoming you again at any of the seven Sinclairs locations and assure you of a wonderful stay, every time.

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly pleasant
It was a surprisingly pleasant place to stay overnight after a flight to get ready to travel up to Darjeeling. The staff was helpful. The breakfast was decent. Good value. One night was enough, however,
Stayed 1 night in Apr 2019
Response from Sinclairs on 30 May 2019
Thank you for your excellent feedback. Next time you visit the region please do visit our properties in Darjeeling, Kalimpong and Dooars. We shall be pleased to serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure at a very good price. I will send you referrals
Stayed 3 nights in Nov 2018
Response from Team Sinclairs on 21 Dec 2018
Thank you for your excellent rating. The Sinclairs team is driven to keep guests happy at all times. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

XYZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Team Sinclairs on 30 Jun 2018
Thank you for your review. The Sinclairs team is driven to keep guests happy at all times. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sinclair Siliguri
Comfortable stay. Decent hotel. Family friendly. Size of the room was a little too small for an extra bed as we were three people. But other then that it is a nice place to stay.
Stayed 1 night in Jun 2018
Response from Team Sinclairs on 30 Jun 2018
Thank you for your review. The Sinclairs team is driven to keep guests happy at all times. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Bhavin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2018
Response from Sinclairs on 7 Mar 2018
Thank you for your rating. We hope to see you again at Sinclairs Siliguri or to our six other properties at Port Blair, Dooars, Darjeeling, Kalimpong, Ooty and Burdwan. Our team shall be pleased to serve you.

6/10 Okay

Sapna

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2018
Response from Sinclairs on 7 Mar 2018
Thank you for your rating. We hope to see you again at Sinclairs Siliguri or to our six other properties at Port Blair, Dooars, Darjeeling, Kalimpong, Ooty and Burdwan. Our team shall be pleased to serve you.

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, room comfort
Sinclairs SILIGURI
Sinclairs SILIGURI is a good place to stay if one is looking for calm and peace during the stay. Being located slightly remotely, getting a conveyance at odd hours is an issue unless one informs the reception well in advance. Everything else is fine.
Stayed 2 nights in Jan 2018
Response from Gunjan Gupta on 1 Feb 2018
Thank you for your review. We are indeed happy that you enjoyed your stay with us at Sinclairs Siliguri. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Nedup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some old some new
Stayed at the Sinclairs Siliguri after years. It was mostly the same save for major upgrades with the rooms in terms of being more modern. The staff were polite and helpful. The breakfast buffet was decent and the rooms were clean and comfortable. Given that the weather was cold, I did not get the opportunity to use the pool. Ample room for parking and it helps that the hotel isn’t in the middle of the city so it is much quieter. Overall a good stay.
Stayed 1 night in Nov 2017
Thank you for staying with us again. We are indeed happy that you enjoyed your stay with us at Sinclairs Siliguri. For the Sinclairs team, the greatest satisfaction is to ensure that our guests are happy. We look forward to your next visit to Sinclairs when you will find many changes made in our property. We are the first branded hotel property in Siliguri and are indeed proud of our heritage and the trust and confidence of guests like you. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Johnny, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all comfortalbe,pleasant stay
Everything was good,till the last night when waiter in restuarent was trying to tell me and guest where to sit not letting us decide
Stayed 3 nights in Sep 2017

6/10 Okay

Good Hero, Canada

Liked: Staff & service
Outdated Hotel
Experience was ok.Almost No WiF in room. Helpful staff. Superb breakfast.
Stayed 5 nights in Aug 2017

8/10 Good

Monira, Dhaka

Liked: Staff & service, room comfort
nice
very nice
Stayed 2 nights in Jun 2017
Thank you for your review. The Sinclairs team is driven to keep guests happy at all times. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

8/10 Good

Aniruddha, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Official visit
Good hotel layout. Quiet and tranquil. WiFi poor. Staff excellent. William go out of their way to make you comfortable. Overall a good place to stay in Siliguri.
Response from Sinclairs on 26 Jun 2017
Dear Sir, We thank you for your review. We are happy that you liked our property and the team members. The wi fi connection sometimes becomes slow as the bandwidths are erratic. We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you. Regards, Gunjan Gupta

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Everything was very nice.

10/10 Excellent

vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sinclair's
Hoteĺ is comfortable. Service is good. Food can be much better. The comman areas in the hotel not maintained well. Too many mosquitoes in the lift & comman areas

10/10 Excellent

Passang D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & convienent.
Had a comfortable stay. Food was good. Overall, it was worth the money. Would recommend to friends.

8/10 Good

A. W. Roy, Colorado

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Place to Relax
Very friendly staff. Good services. Room was exceptional for the price.
Response from General Manager on 12 Sept 2016
Thank you for your review. We are happy that your had a nice stay with us and enjoyed our services. Thank you for praising our staff. We look forward to welcoming you again at Sinclairs Siliguri or to our six other properties at Kalimpong, Darjeeling, Dooars, Ooty, Burdwan and Port Blair.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent hotel with good service
Slightly shabby public spaces, but rooms clean and comfortable, and staff tried hard to please. Unreliabe wi-fi.

6/10 Okay

Vivek, Kolkata

Overall experience was okay
We were 5 of us 2 kids and 3 adults and we checked-in around 11PM at Sinclairs, Siliguri for 2 nights. We faced problem for room service, business centre and the lifts were small and dirty which resembled to service lift than to a guest lift. Rest all was good and didn't find anything objectionable. I can still recommend this hotel as an overall experience was okay.

8/10 Good

R. R., Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff.
Observed waiter refolding and reusing cloth napkins in hotel restaurant, and waiter moving clean drinking glasses with his fingers inside the glasses in order to carry 3 or 4 glasses at a time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Surprise
Rooms are very nice. This is our fourth hotel in Northeast India and it has been the best. Wish I had brought my swimsuit. Pool is private and quiet. Hotel is away from the street, but centrally located. Massage is great and spa is a great value! Food is good. Breakfast has a great variety and FRESH fruit and juice! Only issue is the WiFi is not great. Also, you have to keep entering a new code if your stay is over several days.

8/10 Good

robert, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siliguri hotel stay
Nice hotel Comfortable Very good food Excellent pool Gym...needs improvement

8/10 Good

Arpit Sarawgi, Giridih

Liked: Room comfort
Nice place to stay and nice food

10/10 Excellent

Nils jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Er meget bra opphold.
Stayed 1 night in Nov 2023

6/10 Okay

Andreas, Jönköping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bra ställe för en mellannatt på resa
Bra standard på rum, rent och fräscht. Inget service-tänk alls från receptionen, allt var svårt och jobbigt. Restaurangen serverade god mat men tog onödigt lång tid på sig. Bra ställe för en natt.