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"Staff are very courteous. Hotel is clean and quiet. There is so much food to choose from at breakfast buffet. The only negative comment we had is that the lobby was almost always crowded. I wish there was a designated place to wait for rides apart from the lobby."

"Love the buffet and the place"

"I didn’t have breakfast there"

"Nice view"

"Our overall stay at this hotel was excellent. The one that stood out most was that all the staff were so friendly and helpful. The location is great, and the rooms are clean and modern. The only downside I’ve noticed is that the beds aren’t as comfy. The bed I had I could feel the spring on my back. I think beds need to be updated. Otherwise, the rooms are great. We didn’t have time to use the amenities such as pool, gym etc. We also didn’t get a chance to have the hotel breakfast, because we have family in town, that we were pretty much just in and out of the hotel for the duration of our stay. That being said, I would definitely book and stay at this hotel again!!"

"The front desk staff was terrible.."

"Excellent service and great breakfast selection "

"As always a wonderful stay at the Shang Makati. Thank you. 🙏 "

"Breakfast was good. A little pricy for what they were offering on the menu/buffet. But everything was cooked well and tasted fresh. Staff was caring, and service was good when asked. Thank you for the hospitality. "