4.3/5Excellent! (9 reviews)
Overall a nice experience. The property is excellent, large and spacious. Loved the large attic room we were given although it was the corner most room (at the farthest corner of the property) and the view was not that great from the room. In spite of asking a few times, the front office refused to change even though I was sure all the rooms were not booked. They could have done in the 2nd day also. But nobody cared. This is not expected out of a good resort/hotel of this category. The most critical aspect to improve for the management is the a-la-carte food options. Although breakfast was awesome, for lunch and dinner, they had a rather thin menu. Not many options and so for foodies like me and my wife, it was disappointing. They had local food in the menu but for those, they needed 24 hours prior intimation! And clearly, the food items were mostly vegetarian. Very few options for non-veg items. Non-vegetarians may stay away from this resort, I felt. Secondly, their concierge service is at the best average. You only get cars for half-day or full day sightseeing only, preferably full day. The drivers take you to 'spots' and are rather reluctant if you want to venture anywhere outside these pre-defined 'spots'. So ridiculous. Suppose if you want a cab to drop you at the market and pick you up while returning, then you will get a clear-cut negative response. Extremely silly in fact. But anyways, overall, the experience was nice because of the room and the property.
Reviewed on 2 Jun 2019
