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"This property is beautiful. I regularly stay at Emaar properties around the world, and this one was just as impressive. However, the room service food was very disappointing. We ordered room service twice, and both times the food was undercooked. Despite this, the front desk refused to waive the charges, and the hotel manager didn’t offer any resolution. Instead, he claimed the plates were empty when returned, which was simply not true. This was such an unnecessary issue that could have been handled much more professionally—especially by a brand of this caliber. Aside from that, the rest of the experience was wonderful—especially thanks to Thorya and Adham, who were amazing."

"Perfect "

"Hands down the best hotel I have ever stayed at. The service is unmatched and the food was amazing. I definitely recommend to anyone staying in Sahel."

"Great!"

"Its an average hotel. The people are kind and generous. The beach is under renovation. I think soon will look better. Breakfast 6/10 "

"Very normal and not luxurious and the price is not in line with the level, I recommend the merchant in the hotel rooms and do not recommend using the rented owners' apartments"

"We went to celebrate one of our 2 annual anniversaries. We arrived and waited as they decorated our room with flowers. We didn't get the ocean view we reserved but the we did get a lovely room with a bathtub. We spent the afternoon poolside then dressed for dinner. We were hoping for some fresh fish but they didn't seem to have any on the menu. The buffet was surprisingly good and the servers were wonderfully attentive. We were able to take a few bites back to the room and the brought us a cake to celebrate our anniversary. This hotel was such a lovely break from Cairo and we plan to return for our second annual anniversary at the end of the summer."

"Amazing stay"

"I was an El Alamain for the Egypt Airshow and chose this hotel for its proximity to the airport compared with the other hotel options that were recommended for the event. The location is fantastic. My room was clean and the amenities provided were superb. The hotel itself is located in the Hacienda neighborhood - and for those who are coming by taxi (or Uber, which I recommend) , you will need to instruct the driver to enter the Hacienda area through gate number two. Rooms are cabana style with a private patio facing a nice man made lagoon. Mine was a scant 150 m from some of the cleanest clearest ocean I have ever experienced. The hotel has dining options. The food I ate was perfectly good. There is a bar and a Cantina located on the beach as well as in the main area of the horseshoe of the hotel. Overall - a fantastic stay if a little inconvenient to get to because the hotel is at the back of the Hacienda neighborhood. I nevertheless would strongly recommend this as a couples hotel or even for a business stay. Great staff. "