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"Our stay at the Prince Hotel in Shinagawa was truly wonderful. The staff were exceptionally polite and helpful—especially when we realized after checkout that we had accidentally left our passports in the room safe. They responded immediately and arranged to have the items shipped to our next destination without delay. We are incredibly grateful for their swift and professional assistance—there are truly no words to thank them enough. Our room was very clean and offered outstanding views, making our stay even more enjoyable. Thank you for such a memorable experience!"

"Excellent location for visiting the main attractions of Tokyo."

"The location is outstanding"

"Nice and clean"

"It’s always goo"

"Great service "

"Great hotel with exceptional staff. Location central to everything. Would definitely stay again"

"Very nice hotel, right next to the subway and close to many convenient stores"

"It's a great place to stay if you are flying in and out of Haneda. We found the free luggage storage very helpful, they took our luggage despite already being checked out. Room was clean and bed was very comfortable "