We had an amazing time at Zemi. Our experience would have been perfect, except for the first few days - our cleaning service for the room seemed lacking. Beds were made but Room wasn’t swept or tidied, One of the bath mats weren’t replaced, No plastic for the garbage bins, HOWEVER our turn down service more than made up for it. She replaced the towels/mats and took care of what was lacking during the day. The daytime cleaning service did improve later on the trip - different cleaning lady :) So, I still gave this property a full 5 stars. The rest of the staff really worked hard to make this visit an amazing one. Their team at the pool and beach, led by Tuneero, really made sure we were looked after. The team at 20 Knots also went above and beyond. The food is wonderful. So many options! Guest services was also very helpful. The property is clean and beautiful. We went to Mead’s Bay, Maunday’s Bay and Rendezvous Bay and I can honestly say, Shoal Bay East is the best beach. We are so glad we booked with Zemi! We will be forever grateful for the wonderful experience.