Search Hotels in Shirogane Onsen, Biei

"Fantastic staff, beautiful hotel, extremely helpful and really spacious rooms "

"Room was spacious and clean. Love their free yakult/ice cream area and the private onsens"

"Great location. Did the trick"

"Cleanest hostel I have ever stayed at. In fact, cleaner than most any hotel I’m ever stayed at as well. Super nice staff. I would stay here again and again and again."

"This hotel is nice and convenient to the Furano gondola. Important to note that many prefer the other side of the mountain for better expert terrain. The room (2 beds) is very tight. Decently designed for hanging ski gear, but lacking in drawers for other things. The bathroom is the best part. Roomy, for Japan, and great water pressure in the shower. The beds are firm and may not suit all. Interesting pillows - one had an almost straw like filler. The staff is friendly and very willing to help. Great ski equipment room. My one complaint is that there are no areas where you can gather without having to order food/drink from the hotel and play games, cards or simply socialize. I’m used to the lobby being a point of gathering in most places, but Nozo seems to think you need to pay to enjoy their limited lobby area. We only ate one meal there, but enjoyed the burgers. The Onsen is relatively small, but very clean and functional. I will consider the hotel again, but have found better options through talking to other skiers. "

"Check in was quick and easy. The staff was great. The Japanese style room was spacious. "

"Enjoyed the stay, good experience overall. "

"If I could give zero stars I would. I could give a list but I’ll simply just say that after our first night of a 4 night stay my wife became ill and we were instructed by her primary care provider to move from this remote location to a place closer to definitive medical care. We had to cut our stay short after the first night. The hotel said that because we booked through Expedia/Hotels.com that they couldn’t issue a refund… I had purchased trip insurance through Hotels.com and they denied our claim because we didn’t visit a doctor in Japan in person… This hotel is an hour or more away from any restaurants and they only take reservations for their restaurants days ahead… there was no food when we arrived so we ate microwave cup of noodles for dinner… in Japan… I did not recommend this hotel and I do not recommend booking through Hotels.com"

"Great place to stay!"