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Everything was perfect.

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!

The hotel is amazingly good. Near the Matsumoto train station and the Matsumoto bus terminus. Hot spring bath and late night snack are very good. Also I am writing to thank a particular young front desk male staff.(Forgive me for forgetting his Japanese name) I left my passport in the last hotel. He contacted my previous hotel and helped to arrange the delivery of my passport from the last hotel to this hotel. He was caring, professional and helpful. This attribute was also shared by...

Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb

We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!

It was a beautiful place to stay with a lovely room and a modern bathroom attached. The old style was really beautiful with the dark wood. The staff were so friendly and helpful. We stayed 4 nights and used it as a base for Kamikochi and the wasabi farm and cycle in Azumino as well as the Castle in Matsumoto itself.

Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc

Nice onsen, comfortable room and modern tv. Great location

Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff.

The photos on the site suggest that this is a budget hotel, similar to the Premiere Inn chain in the UK. It's actually a lot nice than that. The rooms are very nicely laid out and extremely comfortable. There are pay-per-view channels on the TV (movies and Japanese pixelated adult content) that you pay for using an access card sold from a vending machine in the hall (1000 yen). The dining room is very luxurious and looks like a banqueting hall. The breakfast is very high quality with a good mix...

Amazing stay for my birthday with my gf. It was so nice to have a quiet place to stay with 3 private baths. They were so beautiful and relaxing to use (even at 2am xD). Hiriko (hopefully i spelt that write :/) was amazing and was around to help when needed. They even got someone to pop over and collect our luggage. Food was amazing too. Will definetly be coming back next year.