Shinzaike Trip

Great location - close to public transit, restaurants and shopping malls.

This is the nicest stay my fiance and I have ever had. The design of the rooms, the secluded street that forms part of the premises, the attention to delicate lighting, the private onsen, the fabulous culinary experience for dinner and breakfast (make sure to choose the Japanese option for a full immersive experience in the beauty of the food there), and importantly, the special attentions of the staff, their care and professionalism: all of it is perfect. Extra: lovely complimentary offerings such as a diverse beverage offer, late night snack, available relaxation room with more snacks and beverages at your disposal. All of it makes the stay magical. A special thank you to Ray who made our dinner experience so enjoyable, and to Roka who welcomed us, performed a tea tasting for us, and gave us personalized attention.

Great location. Superb staff. Free coffee and soda in the lobby. Family mart is next door and adds to the convenience. The breakfast is like a bento box and is the same everyday. Would be nice to have some variety.

Very much recommend, great location, lovely staff, amazing views from terrace with free happy hour drinks and Onsen foot bath for weary feet.

Property nestled in the heart of KIYOMIZU…leave a serene environment and walk out to a little hustle and bustle and some beautiful views …amazing property! Staff was friendly … Expedia notes pool access which is not accurate …no pool on property …