Circular Road Near Mahasu House, Purani Koti, Shimla, Himachal Pradesh
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Serenic and calm place to spend holiday away from hustle of Shimla. Must visit and view places around Mashobra.
Nisarg
Stayed 3 nights in Apr 2022
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office
6/10 Okay
Abhinav
30 Dec 2021
Liked: Amenities
Disliked: Cleanliness, staff & service
Abhinav
Stayed 2 nights in Dec 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings from Regenta Resort and Spa Mashobra !!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Regenta Resort and Spa Mashobra.Kindly note that your feedback has been taken with serious note and appropriate action has been taken particularly on aspects mentioned by you. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.At Regenta Resort and Spa Mashobra, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Naresh ThakurManager Front Office
It was nice experience. However since the property was not much occupied, many services were not fully operational. Like Dinner buffet was not full fledged with multiple options. Spa was not operational.
However the property was nice, service was great for everything. Its a nice cozy place to stay with family
Praveen Kumar
Stayed 2 nights in Oct 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office
10/10 Excellent
Verified traveller
1 Apr 2021
Verified traveller
Stayed 1 night in Mar 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office