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Hotel Willow Banks

Photo gallery for Hotel Willow Banks

Premium Room | Balcony
Club Room | Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Willow Banks

Hotel Willow Banks

4-star property

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001

Explore the area

  • Popular LocationGaiety Theater8 min walk
  • Popular LocationShimla Mall8 min walk
  • Popular LocationLakkar Bazar18 min walk
  • AirportShimla (SLV)21 min drive

Room options

About this area


Hotel Willow Banks is located in Shimla. Shimla Heritage Walk and Craignano Nature Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mahamai Temple and Himalayan Aviary.

What's nearby

  • Mall Road - 1 min walk
  • Christ Church - 7 min walk
  • Gaiety Theater - 8 min walk
  • Shimla Mall - 8 min walk
  • Lakkar Bazar - 18 min walk

Getting around

  • Chandigarh (IXC) - 110 min drive


  • Cafe Sol - 2 min walk
  • Eighteen71- Cookhouse & Bar - 3 min walk
  • Jashan - 6 min walk
  • Honey Hut - 7 min walk
  • Ashiana & Goofa - 8 min walk

About this property

Hotel Willow Banks

4-star hotel
At Hotel Willow Banks, you can look forward to a nightclub, a rooftop terrace and a cafe. Treat yourself to a body wrap, a facial or a deep-tissue massage at Akasa Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • A TV in the lobby, a 24-hour front desk and a billiards/pool table
  • Tour/ticket information, smoke-free property and a porter/bellboy
Room features
All 45 individually furnished rooms offer thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Separate sitting areas, fridges and coffee/tea makers


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (INR 200 per day)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: INR 700 for adults and INR 500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room


  • Rooftop terrace


  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap


  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge


  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties



Check-in from 2 PM - 8 PM
Late check-in subject to availability


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: INR 700 for adults and INR 500 for children (approximately)
  • Self-parking fee: INR 200 per day
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Is Hotel Willow Banks pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 7 Feb 2023 start from ₹6,098.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Willow Banks?

Self-parking is available for INR 200 per day.

What time is check-in at Hotel Willow Banks?

Check-in is from 2 PM - 8 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Willow Banks?

Checkout is at noon.

Where is Hotel Willow Banks located?

Situated in Shimla, this spa hotel is within a 10-minute walk of Mall Road, Christ Church, and Gaiety Theater. Shimla Mall and Gaiety Heritage Cultural Complex are also within 10 minutes.

Can I cancel my reservation for free at Hotel Willow Banks and receive a full refund?

Yes, Hotel Willow Banks offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Willow Banks cancellation policy on our site for more details about any exclusions or requirements.


Rating 10 - Excellent. 8 out of 34 reviews" "
" "10 - Excellent 24%
Rating 8 - Good. 10 out of 34 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 4 out of 34 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 6 out of 34 reviews" "
" "4 - Poor 18%
Rating 2 - Terrible. 6 out of 34 reviews" "
" "2 - Terrible 18%




Staff & service




Property conditions & facilities




8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service crew are friendly
Stayed 1 night in May 2022

2/10 Terrible


Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No heat no view but I paid for view room
Stayed 1 night in Feb 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good
Stayed 1 night in Jan 2022

2/10 Terrible


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in process was not smooth.
Stayed 1 night in Jan 2022

4/10 Poor


Travelled with family
Disliked: Staff & service, amenities
I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Stayed 3 nights in Nov 2021

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay


Travelled with family
Hotel hasn’t Parking and overall is good
Stayed 1 night in Oct 2021

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property located on the mall road of shimla
Stayed 1 night in Mar 2021