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Breathtaking view and peaceful place. Mana was incredible and even drove us to the temple and came back to collect us an hour later (which after a long bike ride was fabulous). The air conditioning worked well and the food served was tasty!

A boutique (15 room) hotel built into the mitsukoshi department store. Service is superb. Rooms are large, bright and very tastefully appointed. You get a private sauna which has the unfortunate effect of super heating your bathroom so perhaps ask for this to be switched off in advance of tour arrival if it’s summer. The restaurant, Aino, is super and the staff hugely accommodating and attentive (they opened and prepared a full buffet just for us, which is extraordinary). Breakfast is a set menu...

Great hotel. Wonderful staff.

Hotel was very clean and staff were friendly. Great free breakfast and free tea and coffee in reception. Walkable to the tourist sites (garden, castle), plenty of restaurants and shopping options.

Incredible hotel, comfortable beds and great staff

Excellent hotel with super breakfast and onsen. Centrally located beside Okaido shopping street and close to Matsuyama Castle. 15 mins on tram to Dogo Onsen.

Clean, excellent breakfast, great Onsen.

The hotel was only 6 days old when I stayed, so everything was new and clean. Staff were really accommodating about storing bags, both before and after my stay, which I really appreciated. Location was near to the JR station, ferry terminals and the shops and restaurants.

Loved our stay at this Fav hotel. The room was modern, well appointed, spacious and had amazing laundry facilities. Very comfortable and clean, as everywhere in Japan. Staff were attentive and friendly. Very easy check-in and check-out. Would totally recommend.