Shibukawa Trip

Breakfast was mediocre and the same items was served everyday for the week of stay. The hotel was surrounded by bars and bunch of drunks walking around. The male patrons of the bar would urinate nearby the hotel. It was disgusting. If I had known this hotel was near the red light district, I wouldn't have booked this hotel. I don't think this hotel is worth four stars.

Clean room. Comfortable beds. Friendly and helpful staff. Walking distance to subway lines. Definitely recommend. Would stay here again.

Out dated. Unsure how this hotel qualified for Forbes 2026. The best thing is the lobby…. Rooms are out dated. Shower heads are old. Bath rooms are old. Not worth the price. Breakfast was trash and mainly American food.

Best breakfast buffet of all three hotels we stayed during our Japan trip and excellent amenities. There is a bus directly from Narita airport to the property which made airport transfer very convenient. The property was within a very short walking distance to the station and the trains were very frequent. There is a 7-Eleven and Lawson very close to the property. We stayed in a three bed room. We loved the room layout where the sink, shower and toilet were all separated, which made is very easy for each of us to get ready at the same time.